General Maintenance Cleaner

City Experiences; Niagara Falls; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a General Maintenance Cleaner to join their dynamic team in Niagara Falls. This seasonal position involves ensuring that facilities are well-maintained and attractive, providing various maintenance services, and embodying a strong customer service ethos. You'll be responsible for routine cleaning, minor repairs, and compliance with health and safety regulations. If you are adaptable, motivated, and ready to work in a vibrant environment, this role offers a chance to contribute to unforgettable experiences for guests while enjoying competitive benefits and a supportive team culture.

Benefits

Competitive Wage

Retention Bonus - up to $500.00

Complimentary Cruise Tickets

Crew Recognition Awards

Paid Training

Qualifications

• Minimum two years’ experience in facilities and maintenance role.
• General knowledge of electrical, plumbing, and HVAC systems.

Responsibilities

• Perform various maintenance duties such as painting and repairing.
• Clean bathrooms and maintain inventory of supplies and tools.

Skills

Problem-solving skills

Adaptability

Customer service

Education

O.S.S.D. or equivalent

Tools

Lock Out Tag Out Systems

PPE (Personal Protective Equipment)

Job description

City Experiences is seeking a General Maintenance Cleaner for our City Cruises operation in Niagara Falls.

Please Note: This a seasonal/contract position

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The General Maintenance Cleaner is responsible for ensuring that the upper & lower landing facilities are attractive and in working order. This role will provide preventative, corrective, emergency, cosmetic, and routine maintenance as well as provide a number of technical maintenance services for the upper and lower landings. This position will include such duties as painting, cleaning, repairing, renovating, and remodeling.

Crew Benefits:

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets, Parking & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

Essential Duties & Responsibilities:

General Maintenance Duties:

• Performs various duties such as painting, fixing, repairing, and troubleshooting minor problems
• Basic carpentry & masonry work
• Completes work using logs, inspection forms, and maintenance databases in preparation for ISO audits (as required)
• Works closely with the Shift Manager to complete duties and work assignments
• Advises management of corrective actions or preventative actions when necessary
• Assists with the start-up and close-out of projects
• Possesses ability to maintain a high customer service level
• Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
• Maintains inventory of supplies, tools, and equipment and makes purchasing recommendations
• As directed, performs inspections of systems. Informs staff of any unusual activity or maintenance issues in a timely manner
• Maintains all equipment to manufacturer’s specifications
• Ensures compliance with health and safety procedures
• Works closely with manager, supervisor, and lead
• Knows and understands internal policy and external regulatory requirements that relate to the position and department

Cleaning Duties:

• Clean bathrooms regularly, including replenishing supplies such as soap and toilet paper
• Checks all garbage bins, emptying them when necessary
• Collects garbage and recycling on land and separates each accurately to individual compactors
• Works with good housekeeping practices and safety to promote a work environment free of hazards
• Applies high energy, self-motivation, and willingness to learn and be trained on various types of equipment
• Logs job duties and daily tasks as set forth in documentation requirements
• Works in compliance with safety policies and procedures as well as identifies risks and hazards prior to job completion
• Adheres to all health and safety regulations
• Works with a safety mindset by following all safety policies, procedures, and safety measures (i.e. PPE). Identifies and brings forward risks, hazards, and opportunities on the job. Actively participates in health and safety in the workplace
• Maintains a neat, clean, and well-groomed appearance (refer to appearance standards in employee handbook)
• Reports to work on time and for all scheduled shifts
• Understands all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
• Maintains any applicable licenses and certifications
• Completes any other duties as assigned

Requirements & Qualifications:

• O.S.S.D. or equivalent as recognized by the Ministry of Education
• Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment
• General knowledge of electrical, plumbing, and HVAC systems
• WHMIS (training provided)
• Working knowledge of Lock Out Tag Out Systems
• Strong problem-solving skills
• Experience with ISO compliance & standards considered an asset
• Must be willing to work all shifts including days/evenings shifts including weekends and holidays
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)
• Walk, stand, sit and work in all types of weather conditions for extended periods
• Continually and repeatedly perform functions indoors and outdoors
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance, and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements, and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.