General Claims Adjuster

Crawford & Company (Canada) Inc.; Ontario; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Claims Adjuster to join their Technical Services Team in a hybrid role. The ideal candidate will have over five years of experience in claims handling, particularly in commercial and liability sectors. This role involves evaluating multi-line claims, negotiating settlements, and maintaining strong client relationships. The company offers a dynamic work environment with opportunities for career growth, making it an exciting opportunity for professionals looking to advance in the insurance field.

Qualifications

• 5+ years in claims handling with a focus on commercial and liability.
• Experience in construction and property management preferred.

Responsibilities

• Evaluate multi-line claims and negotiate settlements.
• Collaborate with brokers, risk managers, and legal counsel.

Skills

Claims Handling

Negotiation

Report Writing

Customer Service

Subrogation

Education

CIP or FCIP designation

Job description

Job Description

The successful candidate will be a General Claims Adjuster for the Technical Services Team and will work in a hybrid setup in Mississauga, Ontario. They will evaluate multi-line claims, focusing on property (commercial and personal lines) claims through loss investigation, and will be responsible for negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Responsibilities

1. Review and analyze experts’ reports
2. Select and direct independent experts
3. Identify and pursue subrogation opportunities
4. Secure and manage litigation disposition plans and budgets
5. Record file activities and transactions accurately in Crawford and Company systems and client-based systems
6. Maintain accurate expense accounts
7. Work with manager to maintain client relationships
8. Liaise and collaborate with all facets of the insurance community, including brokers, risk managers, legal counsel, and regulators

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, commercial claims, and liability
• Construction and property background, specializing in project management, quantification, and appraisal, is preferred
• Experience in commercial policy interpretation and making recommendations to the market
• Licensed or working towards CIP and/or FCIP designation
• Strong report writing skills
• Team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunities for career growth