General Claims Adjuster

Starr Underwriting; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance industry is seeking a General Claims Adjuster to join their Technical Services Team in a hybrid environment in Mississauga, Ontario. The ideal candidate will handle multi-line claims, primarily focusing on property claims, while ensuring compliance with licensing and maintaining excellent customer relations.

Benefits

Performance-based pay and incentive plans

Ongoing training for career development

Comprehensive benefit programs

Sustainability initiatives

Qualifications

• 5+ years of experience in large loss and commercial claims.
• Preferred background in construction and property project management.
• Strong communication and teamwork skills.

Responsibilities

• Evaluate multi-line claims through loss investigation.
• Negotiate settlements in accordance with licensing requirements.
• Liaise and collaborate with brokers, risk managers, and legal counsel.

Skills

Claims handling

Negotiation

Customer service

Report writing

Education

CIP and/or FCIP designation

Job description

Job Description

The successful candidate will be a General Claims Adjuster for the Technical Services Team and will work in a hybrid setup in Mississauga, Ontario. They will evaluate multi-line claims with a focus on property (commercial and personal lines) claims through loss investigation, and be responsible for negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Responsibilities

• Review and analyze experts’ reports
• Select and direct independent experts
• Identify and pursue subrogation opportunities
• Secure and manage litigation disposition plans and budgets
• Record file activities and transactions accurately in Crawford and Company and client systems
• Maintain accurate expense accounts
• Work with manager to maintain client relations
• Liaise and collaborate with all facets of the insurance community, including brokers, risk managers, legal counsel, and regulators

Qualifications

• 5 or more years of claims handling experience in large loss, commercial claims, and liability
• Construction and property background, specializing in project management, quantification, and appraisal (preferred)
• Experience in commercial policy interpretation and making recommendations to the market
• Licensed or working towards CIP and/or FCIP designation
• Strong report writing skills
• Team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunities for career growth

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com

Our total compensation plans include performance-based pay and incentive plans, benefit programs supporting financial, physical, and mental wellness, ongoing training for career development, and sustainability initiatives that give back to our communities. We foster a culture of respect, collaboration, entrepreneurial spirit, and inclusion.