General Assistant

T & T Supermarket; Edmonton; On-site; CAD 30,000 - 38,000; Full time

Job summary

A leading Asian supermarket chain in Canada seeks a General Assistant to provide excellent customer service and assist with checkout operations. This role includes maintaining cleanliness, managing packing services, and ensuring a positive shopping environment. Ideal for entry-level candidates who are enthusiastic and customer-oriented, offering full-time hours with flexible shifts.

Qualifications

• Experience in handling cash is preferred.
• Knowledge of Canadian currencies is required.
• Ability to provide good customer service is essential.

Responsibilities

• Greet customers and provide excellent customer service.
• Maintain cleanliness of shopping baskets and checkout area.
• Provide proper packing service for customers.
• Monitor checkout stations and maintain proper functionality.
• Assist customers with product location and queries.

Skills

Customer service

Basic mathematics

Cash handling

Job description

Overview

Join to apply for the General Assistant role at T & T Supermarket

Reporting to the Cashier Department Head (or his / her delegates), the General Assistant is responsible to provide good service to our customers by building rapport, fulfilling their requests and providing fast and accurate checkout and packing service.

T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 36 stores across the country: 14 in BC, 7 in Alberta, 13 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

Responsibilities

• Greet customers by providing good customer service with smile, friendly enthusiasm
• Maintain shopping baskets and trolleys cleanliness and ensure they are placed in the proper locations
• Put returning merchandise back to sale area properly; timely processing of fresh and frozen goods; prevent and minimize shortage
• Provide customer with proper packing services (light items on top of heavy items, separation of hot and cold, raw and cooked classification) if necessary
• Create good customer experience via delivering fast and accurate checkout service, prevent possible fraud (PLU # input, Scan merchandise, transaction discrepancies, identify counterfeit / fake cards), if necessary
• Monitor checkout stations to ensure that they are well-kept and are working appropriately; maintain checkout area cleanliness
• Keep self-updated with products location in store and all in store promotion activities, so assist other departments to provide correct responses to customers
• Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
• Be prepared to stand for a long time and able to use work related tools in a safe manner
• Knowledge of basic work safety, Canadian currencies and essential mathematics
• Relevant experience in handling cash is preferred

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Retail Groceries