General Adjuster (Field)

Crawford & Company (Canada) Inc.; Calgary; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a General Claims Adjuster in Calgary, where you will play a pivotal role in evaluating large loss claims. This dynamic position offers a hybrid work setup, allowing you to balance your professional and personal life. You will engage with a variety of stakeholders, fostering relationships and negotiating settlements in a supportive, inclusive environment. With a commitment to employee growth and innovation, this role not only promises career advancement but also the opportunity to make a significant impact on the community by helping individuals during their challenging times. Embrace this chance to thrive in a collaborative culture focused on excellence.

Benefits

Pay and incentive plans

Benefit programs for wellness

Training programs for career growth

Sustainability initiatives

Collaborative culture

Qualifications

• 5+ years of experience in large loss and commercial claims handling.
• Expertise in construction and property with strong project management skills.

Responsibilities

• Review and analyze experts’ reports and manage litigation plans.
• Collaborate with managers and maintain client relations effectively.

Skills

Claims Handling

Negotiation Skills

Report Writing

Customer Service

Project Management

Education

Adjuster License

CIP/FCIP Designation

Job description

Job Description

The successful candidate will be a General Claims Adjuster working in a hybrid setup in Calgary, Alberta. They will evaluate large loss claims, focusing on property (commercial, transportation, and condo) claims through loss investigation, and will be responsible for negotiating settlements in accordance with provincial licensing requirements. The role also involves maintaining adequate production levels and fostering customer relationships.

Responsibilities

1. Review and analyze experts’ reports
2. Select and direct independent experts
3. Identify and pursue subrogation opportunities
4. Manage litigation disposition plans and budgets
5. Record file activities and transactions accurately in Crawford and Company systems and client systems
6. Maintain accurate expense accounts
7. Collaborate with the manager to maintain client relations
8. Liaise with all facets of the insurance community, including brokers, risk managers, legal counsel, and regulators

Qualifications

• 5+ years of claims handling experience in large loss, commercial claims, transportation, and condo losses
• Background in construction and property, with expertise in project management, quantification, and appraisal
• Experience in commercial policy interpretation and market recommendations
• Active adjuster license or working towards CIP and/or FCIP designation
• Reliable transportation and valid driver's license required
• Regular travel to loss sites necessary
• Strong report writing skills
• Team player with excellent customer service skills
• Willingness to work in a dynamic environment with growth opportunities

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community — one claim at a time.

At Crawford, employees are empowered to grow, act, and innovate. Our industry-leading team pioneers new solutions for our clients and the industries we serve. We seek the next generation of leaders to join us on this journey.

We come from over 70 countries and speak many languages, reflecting our diverse global community. Despite our vast reach, we operate as One Crawford — united in purpose, vision, and values. Learn more at www.crawco.com.

Our total compensation plans include:

• Pay and incentive plans recognizing performance excellence
• Benefit programs supporting financial, physical, and mental wellness
• Training programs for continuous learning and career growth
• Sustainability initiatives giving back to our communities
• A culture of respect, collaboration, entrepreneurial spirit, and inclusion