Gateway House - 24 Hour Client/Youth Support Worker

YWCA Prince Albert Inc.; Prince Albert; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Paid vacation days

Paid sick time

Benefit packages (life insurance, 건강,

Job summary

YWCA Prince Albert Inc. is seeking a part-time shelter support worker to guide residents, provide life skills, and promote independence at the Central Avenue Shelter.

You will help maintain a safe, clean facility and assist residents with daily needs while working within a team and responding to crises as needed. The role requires valid Saskatchewan driver's license, experience in human services, strong communication, and the ability to lift heavy items.

Qualifications

• Valid Class 5 Saskatchewan Driver’s License with clean abstract.
• Practical experience in the human services field.
• Experience with mental health challenges, substance use concerns, or cognitive disabilities.
• Maintain professional boundaries per YWCA Code of Conduct and Ethics Agreement.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work in crisis situations.
• Flexible, reliable, and open to continuous learning.
• Must be able to lift heavy items and perform heavy cleaning.
• Knowledge of Indigenous culture with reconciliation mindset.
• Reliable transportation.
• Proficient in Microsoft Office with strong computer skills.
• Must pass Criminal Record Check and Vulnerable Sector Check.
• Ability to work independently and in a team; follow policies and procedures.
• Excellent time management.
• Excellent people skills in crises.

Responsibilities

• Guide residents, provide support and advocacy toward independence.
• Be a good role model to youth/clients.
• Manage challenging behavior and verbal de-escalation.
• Maintain building security and perform room/bag checks.
• Perform major housecleaning and daily cleaning tasks.
• Report repairs or replacements to maintenance.
• Attend staff meetings, training, and workshops.
• Communicate with Manager/Supervisors and coworkers as a team.
• Provide feedback on client issues and incidents.
• Respond to crises during no-office hours and contact management for major crises.
• Adhere to YWCA Prince Albert policies incl. MSS, CPS, YO & CSC.
• Prioritize work, work unsupervised, and maintain confidentiality.
• Work evenings, weekends, holidays; include shift work and overnights.
• Report child abuse or neglect as required.
• Perform any other duties requested by management.

Skills

Excellent communication

Interpersonal skills

Time management

Crisis management

Teamwork

Adaptability

Self-motivation

Tools

Microsoft Office

Job description

Part Time: Guaranteed 20 hours a week.

Responsibilities:To work with the clients of the YWCA Central Avenue Shelter, providing guidance, support, and life skills to empower and promote independence. To maintain a clean and secure facility and assist the residents when necessary.

Reports to:Gateway House Supervisors & Manager

Qualifications:

• Valid Class 5 Saskatchewan Driver’s License and a clean abstract.
• Practical experience in the human services field.
• Experience working with individuals with mental health challenges, substance use concerns, and/or cognitive disabilities.
• Maintain professional boundaries in and out of the workplace as outlined in the YWCA Code of Conduct and Ethics Agreement.
• Excellent communication skills (written and verbal) and interpersonal skills.
• Work well in a crisis.
• Flexible, reliable, and willing to participate in continuous learning opportunities.
• Must be able to lift heavy items/preform heavy cleaning.
• Knowledge and understanding of Indigenous culture with a mindset that is accepting to reconciliation.
• Reliable transportation.
• Proficient in Microsoft Office Applications with strong computer skills.
• Must pass Criminal Record Check and Vulnerable Sector Check.
• Ability to work independently, as a team, and follow policies and procedures;
• Excellent time management skills.
• Have excellent people skills and work well in crises;

YWCA Additional Benefits:

• Paid vacation days.
• Paid sick time.
• Benefit packages (life insurance, health, dental, LTD); Employee pays portion.
• 5% matching pension plan

Duties:

• Guide the residents, providing support & advocacy as they transition into adulthood/independence.
• Must be a good role model to youth/clients.
• Manage challenging behavior, verbal de-escalation.
• Maintain building security, perform room/bag checks.
• Ensure major housecleaning duties are completed as well as everyday cleaning/chores.
• Ensure room checks are completed on a consistent basis, report any need for repairs or replacement of furniture, blinds, etc. to the maintenance team.
• Attend staff meetings, training, and workshops as required.
• Communicate with the Manager/Supervisors and co-workers as part of a cohesive team.
• Provide feedback to the Manager/Supervisors on client issues, major events, and incident reports.
• Attend to crises as they arise during no-office hours. Contact the Manager/Supervisor in the event of a major crisis.
• Ensure all YWCA Prince Albert policies are adhered to.
• Ensure all policies related to MSS, CPS, YO & CSC are adhered to.
• Prioritize work, attending to the most urgent needs of the clientele first.
• Work unsupervised.
• Maintain confidentiality.
• Must be able to work both evenings & weekends, as well as holidays.
• Must be able to work shift work & overnights.
• Must report any instances of Child Abuse or neglect including physical abuse, sexual abuse, emotional maltreatment, neglect, & domestic violence.
• Any other duties as requested by management.

All YWCA Prince Albert positions contain a three-month probation period.