Gatehouse Attendants (4) Seasonal Contract / Post Secondary / Secondary

Wikwemikong Development Commission; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Gatehouse Attendant für den Point Grondine Park. In dieser spannenden Rolle sind Sie für die Begrüßung der Besucher, die Verwaltung von Reservierungen und die Bereitstellung von Informationen über die Annehmlichkeiten des Campingplatzes verantwortlich. Sie sollten über hervorragende Kundenservicefähigkeiten verfügen und in der Lage sein, in einem dynamischen Umfeld zu arbeiten. Diese Position bietet die Möglichkeit, in einer wunderschönen Umgebung zu arbeiten und zur Zufriedenheit der Gäste beizutragen. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Kundenservice und in der Verwaltung von Reservierungen.
• Gute Kommunikationsfähigkeiten und Fähigkeit zur Problemlösung.

Responsibilities

• Verwaltung von Reservierungen und Kundenanfragen.
• Bereitstellung von Informationen über Campingplatzrichtlinien und -einrichtungen.

Skills

Kundenservice

Aufmerksamkeit für Details

Analytische Fähigkeiten

Verbal- und schriftliche Kommunikationsfähigkeiten

Soziale Medien

Education

Postsekundäre Ausbildung

Erfahrung in Parks, Tourismus oder Einzelhandel

Job description

Enaadmaagejik is seeking a highly motivated individual to fill the position of Gatehouse Attendant with the Point Grondine Park. The Gatehouse Attendant will greet visitors, manage reservations, and provide information about campground policies, amenities, and available services. The successful candidate requires excellent customer service skills, attention to detail, and the ability to handle cash and transactions.
DUTIES:
• Process guest reservations, guest orientation/trip planning, customer inquiries and customer satisfaction surveys.
• Responsible for walk in campground/eco cabin reservations, day use permitting, map sales, canoe
rentals, and merchandise sales.
• To assist with general camper inquiries and customer concerns.
• To deliver superior customer service.
• To carry out general campground maintenance and eco cabin housekeeping duties when required.
• Assist with Land-based learning and experiential tour programs and required.
• Assist with updating Park communications via website and social media including content development and promotional campaigns.
• Maintain a clean and professional work environment and deliver superior customer service.
• Working in compliance with the Occupation Health and Safety Act and its Regulations and any
workplace practices as directed by the employer.
• Perform other assigned duties as required.
BASED ON THE FOLLOWING QUALIFICATIONS:
• Combination of education and relevant employment experience in Parks, Tourism, and/or Retail is
considered an asset.
• Post-secondary students are encouraged to apply.
• All applicants will be considered with priority to registered First Nations community members.
• Must be available to work some evenings and weekends.
• Proficiency in Social Media platforms.
• Valid Ontario driver’s license and ability to travel.
• Must have good verbal and written communication skills.
• Excellent analytical, problem-solving, communication and networking skills.
• Ability to organize and set priorities; work independently and contribute to the team dynamics.
DEADLINE: Open Until Filled
Start: May 1st, 2025
DURATION: Seasonal (31 weeks) / Post Secondary (18 weeks) / Secondary (8 weeks)
Rate of Pay: Minimum Wage – $19/hr
Interested applicants must submit a cover letter, resume, certificates and three work references to:
Luke Wassegijig, Tourism Manager –
[e-mail]
705-859-3477