Gatehouse Associate

Kent Building Supplies; Sydney; On-site; CAD 16,531 - 24,796; Full time

Job summary

Kent Building Supplies is seeking a Gatehouse associate to work in a fast-paced retail environment in Sydney, Cape Breton. The role focuses on accurately processing payments, managing loads, and ensuring security of products in transit.

You’ll work outdoors and must be able to handle a physically demanding environment in all weather conditions. Key responsibilities include operating registers, verifying loads, and delivering excellent customer service while maintaining loss prevention standards.

Qualifications

• Lumber knowledge is an asset.
• Ability to perform physically demanding work as needed.
• Ability to work in all weather conditions and a fast-paced environment.
• Great verbal communication skills.
• Basic computer knowledge.

Responsibilities

• Collect payments.
• Operate registers, scanners, and card terminals.
• Check customer loads for accuracy.
• Clear all loads coming in and leaving the yard.
• Report any violations, theft, accidents, or injuries to the store manager.
• Provide excellent customer service.
• Ability to lift light to heavy merchandise.

Skills

Lumber knowledge

Physical stamina

Weather adaptability

Verbal communication

Basic computer skills

Job description

Job Description

We are currently looking for a Gatehouse associate to work in a fast‑paced retail environment. This position requires working outside and being extremely knowledgeable about building materials to ensure that each customer’s order is correct. Due to the Loss Prevention aspect of the position you need to ensure all products are accounted for and paid for before leaving the premises; you must be efficient, tactful, and thorough to excel at this position.

Responsibilities

• Collect payments
• Operate registers, scanners, and credit card/debit card terminals
• Check customer loads for accuracy
• Clear all loads coming in and leaving the yard
• Report any violations, theft, accidents, or injuries to the store manager
• Provide excellent customer service
• Ability to lift light to heavy merchandise

Qualifications

• Lumber knowledge is an asset
• Ability to perform physically demanding work as needed
• Ability to work in all weather conditions and a fast‑paced environment
• Great verbal communication skills
• Basic computer knowledge

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.