Gas Bar Attendant - UPI Energy FS - Glencoe, ON

Gas Bar Attendant - UPI Energy FS - Glencoe, ON

Pay Competitive

Employment type Full-Time

Job Description

• Req#: 101226

GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition, GROWMARK owns FS PARTNERS and UPI Energy FS, as well as the FS trademark used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.

PURPOSE AND SUMMARY STATEMENT

The Gas Bar Attendant will be responsible for the sale of fuel and other automotive products, as well as all in-store merchandise, including tobacco products, lottery tickets, and sundries. Responsibilities include processing credit or debit card transactions and validating checks using an electronic scanner and cash register. Other duties include fueling, cleaning, and lubricating vehicles, and performing maintenance of the property, both indoors and outdoors, with a consistently high focus on customer service.

ESSENTIAL JOB FUNCTIONS

1. Refuel vehicles
2. Perform minor service and maintenance such as washing windshields and checking fluid levels and air pressure
3. Fill propane tanks, where required
4. Receive payment from customers
5. Ensure restricted products (e.g., tobacco, lottery tickets) are sold only to customers of the required age by requesting appropriate identification
6. Perform minor property maintenance duties such as sweeping the service station lot, trimming shrubs, and cleaning retail space and washrooms
7. Answer customers' questions and provide accurate directions
8. Compute and record totals of transactions
9. Count money in cash drawers at the beginning of shifts
10. Establish or identify prices of goods and services, and tabulate bills
11. Greet customers entering establishments
12. Issue receipts, refunds, credits, or change due to customers
13. Maintain clean and orderly checkout areas
14. Monitor checkout stations for adequate cash and staffing
15. Process merchandise returns and exchanges
16. Receive payment by cash, check, credit cards, vouchers, or automatic debits
17. Resolve customer complaints
18. Compile and maintain non-monetary reports and records
19. Keep balance sheets of amounts and numbers of transactions
20. Keep islands/cement pads, pumps, and high-traffic areas free of debris
21. Stock shelves and mark prices on shelves and items
22. Change fuel prices on signage

OTHER JOB FUNCTIONS

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program and Company Health and Safety policies and procedures. Performs all other duties as assigned.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each specific accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform specific accountabilities.

1. Strong customer service and troubleshooting skills
2. Customer service and/or retail experience preferred
3. Exceptional conflict resolution, negotiation, and objection handling skills
4. Highly flexible with solid interpersonal skills
5. Able to work with minimal supervision
6. Effective work habits
7. Excellent organizational skills
8. Able to communicate effectively both verbally and in writing
9. Able to work well under pressure
10. Strong attention to detail
11. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
12. Computer literate, including effective working skills of MS Word, Excel, and email
13. Proven data entry and typing skills
14. Professional appearance and manners
15. Strong work ethic and positive team attitude
16. Must possess valid training and certification as required

WORKING CONDITIONS

• Manual dexterity required
• Overtime as required
• Lifting or moving up to 70lbs may be required
• Will perform work both indoors and outdoors
• Outdoor work may be performed in inclement weather, in a wide range of temperatures

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to the classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

GROWMARK, Inc. strives to provide a benefits package that delivers competitive pay for performance, recognizes your dedication to our mission, and helps us attract and retain the highest caliber of talent. The cornerstone of our benefits package is the company-funded health and dental plan for full-time employees, as well as an employer-matched defined contribution pension plan, along with life and disability insurance.

We are an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

About the company

GROWMARK, Inc. is a regional agricultural supply cooperative operating in more than 40 states and one operation in Ontario, Canada.