GARAGE - Team Leader FT - Carrefour de L'Estrie

Groupe Dynamite; Sherbrooke; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in fashion retail is seeking a passionate Team Lead to enhance customer experiences and drive store success. In this dynamic role, you will be pivotal in daily operations, optimizing inventory management, and fostering long-term customer relationships. Your leadership will help maintain brand standards and visual presentation while ensuring customer satisfaction. Join a forward-thinking organization that values innovation and invests in its people, offering you opportunities for growth and a rewarding work environment. If you thrive in fast-paced settings and love fashion, this is the perfect opportunity for you!

Benefits

Employee discount on clothing

Learning and development programs

Educational support program

Employee referral program

Qualifications

• 2 years of retail experience is an asset.
• 1 year of experience as a team lead in a retail environment preferred.

Responsibilities

• Promote a positive shopping experience for customers.
• Contribute to inventory management and sales increase.

Skills

Customer-oriented

Problem-solving skills

Interpersonal skills

Time management

Social media skills

Education

High school diploma

Job description

Overview

We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975.

Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

Job Summary:

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In order to do so, you play an important role in the day-to-day operations of the store. You contribute to optimizing inventory management, increasing sales, and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store. You also contribute to the management of the inventory through shipment processing, sales floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store!

Qualifications:

• High school diploma
• 2 years of retail experience is an asset
• 1 year of experience as a team lead, preferably in a retail environment
• Passion for fashion & customer-oriented
• Strong problem-solving skills and decision-making abilities
• Exceptional interpersonal skills with a natural ability to build relationships
• Effective time management skills to execute multiple tasks simultaneously
• Organized; a hands-on teammate who takes a proactive approach to all tasks
• Ability to work in a fast-paced environment while delivering a high level of attention and service
• Social media skills, knowledge of mobile devices, and computer skills are an asset
• Available to work on a flexible schedule, including evenings, weekends, and holidays, as per business needs

What We Have to Offer:

• Be at the forefront of a growing organization that understands the importance of investing in people!
• Compensation may vary based on skills and experience.
• A personal clothing employee discount
• Learning and development programs to grow and exploit full potential
• Educational support program
• Employee referral program: be our best ambassador!

Our Promise:

No day will be like the last - we aim to be better today than we were yesterday.

We are committed to employment equity.

Candidates that are retained will be called for an interview.