Game Director

Jam City; Toronto; On-site; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Unlimited Vacation

Employer Paid Benefits

Flex Healthcare Spending

Parental leave and Kin care

RRSP Matching

Company Events

Job summary

Jam City in Toronto is seeking an experienced Game Director to lead the vision, strategy, and performance of Bingo Pop, a leading mobile casual casino game.

This role drives long-term product health, growth, and cross-functional team performance, balancing player satisfaction with business outcomes. You will define strategy, prioritize investments, and steer high-impact initiatives.

Qualifications

• 5+ years in mobile free-to-play gaming.
• 3+ years leading a live mobile game or product team.
• Experience owning or significantly influencing a P&L.
• Strong understanding of LiveOps strategy.
• Experience with free-to-play economies and monetization.
• Proven ability to improve engagement and revenue through product innovation.
• Excellent communication and leadership skills.
• Strong analytical and data-driven mindset.

Responsibilities

• Define quarterly and annual objectives aligned with company goals.
• Identify growth opportunities via feature innovation and player experience improvements.
• Balance short-term performance with long-term franchise health.
• Lead LiveOps to maximize retention and monetization.
• Monitor KPIs and adjust strategy to improve results.
• Coach leaders and foster a high-performance culture.
• Present strategy and roadmap to executive leadership.

Skills

Mobile free-to-play

Live mobile game leadership

P&L ownership

LiveOps strategy

Monetization & economies

Communication & leadership

Analytical mindset

Job description

As a leading mobile games developer, Jam City is looking to “level up” our talent for our talent team in Toronto. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment.

Perks & Benefits

• Unlimited Vacation*
• Employer Paid Benefits*
• Additional Flex Healthcare Spending *
• Parental leave and Kin care*
• RRSP Matching*
• Company Events such as movie night, trivia, game shows & more…
• Only applies to full-time positions.

We are seeking an experienced Game Director to lead the vision, strategy, and performance of Bingo Pop, a leading mobile casual casino game. This role is accountable for the long‑term health and growth of the product, balancing player satisfaction with business performance while leading a cross‑functional team.

The ideal candidate combines strong product instincts, exceptional leadership, analytical rigor, and a deep understanding of the free‑to‑play mobile gaming market. As Game Director, you will define the product strategy, prioritize investments, and make high‑impact

Responsibilities

Product Vision and Strategy

• Defining clear quarterly and annual objectives aligned with the company and studio goals
• Identifying growth opportunities through feature innovation, content expansion, economy improvements, and player experience enhancements
• Balancing short‑term business performance with long‑term franchise health

Live Operations Leadership

• Ensure liveops delivers engaging player experiences while maximizing retention and monetization
• Continuously optimize the player lifecycle through experimentation and data‑driven decision making
• Monitor industry trends and the competitor landscape to evolve our thinking and roadmap

Business Ownership

• Working closely with studio & executive leadership to set annual revenue and budget goals
• Managing key KPI’s and metrics (revenue, bookings, DAU/MAU, Retention, monetization and overall game profitability
• Monitoring performance against target and proactively adjust strategy to improve results

Team Leadership

• Establishing a high‑performance culture centered around accountability, collaboration and continuous improvement
• Coach functional leaders while removing obstacles and aligning priorities
• Fostering an environment where creativity and data‑driven decision making co‑exist
• Partner closely with central leaders to ensure alignment around game objective and execution priorities

Player Experience

• Understanding player motivation and behaviors
• Improving onboarding and progression
• Enhancing social features
• Reducing friction
• Increasing long term engagement

Game Communication

• Presenting product strategy, performance, and roadmap to executive leadership
• Clearly communicating risks, opportunities, investment needs, and strategic recommendations
• Representing the game during portfolio reviews and business planning cycles

Requirements

• 5+ years in mobile free to play gaming
• 3+ years leading a live mobile game or product team
• Experience owning or significantly influencing a P&L
• Strong understanding of LiveOps strategy
• Experience with free‑to‑play economies and monetization
• Proven ability to improve engagement and revenue through product innovation
• Excellent communication and leadership skills
• Strong analytical and data-driven mind‑set

NICE TO HAVE

• Casual casino or social casino experience
• Experience managing Bingo or card‑based games
• Experience scaling mature live‑service games
• Familiarity with experimentation frameworks and A/B testing
• Experience collaborating with User Acquisition and CRM teams
• Experienced a full production from inception to live‑ops of a high‑profile f2p casual game.
• Ability to prototype and demonstrate ideas is a huge plus.

Check Out Life As a Jam Citizen

• Company news and events on our LinkedIn
• Company Blog
• Employee Feedback on our Comparably page
• Find videos on our teams and games on our Youtube

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

About Jam City

Jam City is a leading entertainment studio with a proven track record of creating some of the world’s most beloved casual puzzle and story-driven mobile games. As the creative force behind fan–favorite, award-winning titles such as Harry Potter: Hogwarts Mystery , Cookie Jam and Panda Pop , Jam City develops engaging and dynamic games that become an enduring part of our players’ lives. The company is headquartered in Los Angeles with a global network of studios and talent. For more information, please visit www.jamcity.com .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.