Future Opportunities: Regina-Service Representative (Business Sales - Incented Sales Rep)

SaskTel; Regina; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading ICT provider in Regina is seeking a casual part-time Service Representative to engage business customers, promote products, and deliver excellent service. Candidates should have a strong sales background, a passion for customer service, and the ability to thrive in dynamic environments. This role offers the potential for growth and flexibility in hours.

Benefits

Future growth opportunities

Training is fully paid

Qualifications

• A proven track record in a sales role with effective use of persuasive techniques.
• Passion for delivering value and aligning with customers’ business goals.
• Thrive in fast-paced environments and navigate complex situations.
• Strong organizational skills and attention to detail in managing processes.

Responsibilities

• Engage directly with business customers, ensuring solutions add value.
• Promote SaskTel’s business products using persuasive techniques.
• Manage internal processes to exceed customer expectations.

Skills

Sales Experience

Customer Focus

Dynamic and Adaptable

Process Management

Education

Experience promoting complex Business products/services

Tools

Personal computers and software applications

Job description

Overview

Join Our Talent Pool for Future Service Representative (Business Sales – Incented Sales Rep) Opportunities at SaskTel in Regina.

Location: Regina, SK
Position Type: Casual Part Time
Salary: $27.42 plus sales incentives

What You’ll Do

• Be the Face of Our Business Brand: Engage directly with business customers, representing SaskTel and aligning with customers' business priorities to ensure solutions add value.
• Leverage Proven Sales Methodologies: Promote SaskTel’s business products and services using persuasive techniques in a dynamic environment.
• Deliver Exceptional Customer Service: Manage internal processes to meet and exceed customer expectations and address clients’ needs.
• Drive Business Growth: Understand business challenges and provide tailored solutions to support revenue growth and customer satisfaction.

What You Bring

• Sales Experience: A proven track record in a sales role with effective use of persuasive techniques.
• Customer Focus: Passion for delivering value and aligning with customers’ business goals.
• Dynamic and Adaptable: Thrive in fast-paced environments and navigate complex situations.
• Process Management: Strong organizational skills and attention to detail in managing processes and interactions.

Position Qualifications

• Experience promoting complex Business products/services, typically from 2 years in a Sales role.
• Working knowledge of SaskTel products and services.
• Excellent verbal and written communication skills.
• Ability to handle business customer contacts with tact and courtesy, including dispute resolution.
• Analytical, problem-solving and decision-making skills.
• General knowledge of SaskTel Business Sales products and services (wireline and wireless).
• Working knowledge of personal computers and software applications.
• Good multi-tasking skills.
• Successful completion of prescribed training courses.
• Typing speed 20 wpm.

Hours Of Work

• This is a casual-part-time position with hours scheduled according to business needs. Hours of operation are Monday to Friday (8:00am – 5:00pm).
• Average 30-35 hours per week, vary based on business needs.
• This is a unionized position; you will become a member of Unifor upon employment. Permanent positions are awarded based on seniority and qualifications.

Shifting

• Shifts are five days per week with various start times. Shifts may evolve to include evenings and weekends.
• Flexibility in working availability is expected.
• Two shift types: scheduled shifts released 30 days in advance, and day-of call-in shifts. You should be prepared to accept nearly 100% of scheduled shifts and at least 80% of day-of call-ins.

Training

• Training is typically scheduled for full-time shifts and is structured. It covers orientation, SaskTel systems, and technical training.
• Passing the training program is a condition of employment.
• Training hours are generally 8:00 AM – 5:00 PM, Monday to Friday, based on requirements.
• Training is fully paid and attendance is required for 100% of training.

Why Join Our Talent Pool

• Future Opportunities: Be considered for upcoming openings that match your skills and experience.
• Growth Potential: SaskTel supports professional growth and career advancement.
• Innovative Environment: Work with cutting-edge products in a company focused on innovation and customer satisfaction.

What You Can Expect

• If shortlisted, you will be emailed an assessment to evaluate typing speed and sales knowledge. Assessments are conducted by a third-party provider (EskiIlls) and take about 30–45 minutes. Please complete within 48 hours of receiving.
• You may be contacted via email or phone for a telephone pre-screen with staffing if shortlisted.
• An acceptable criminal record check is a condition of employment at SaskTel.

If you’re ready to take charge of your career and make a real impact in the business community, we want to hear from you!

Apply

Apply now to join our talent pool for future Service Representative (Business Sales – Incented Sales Rep) openings in Regina.

About SaskTel

SaskTel is a leading Information and Communications Technology (ICT) provider in Saskatchewan, with a broad range of products and services and a committed workforce. Visit SaskTel at www.sasktel.com.