Future Opportunities - Product Management

Community Trust Company; Canada; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid vacation, personal & sick days

Competitive compensation & benefits

Hybrid in-office at least 3 days

Career growth & development

Community involvement opportunities

Inclusive & collaborative team

Job summary

Questrade Financial Group is seeking a Product Management professional to lead product strategy, roadmaps, and delivery across our scaling enterprise ecosystem. You will own complex portfolios, transform customer insights into digital solutions, and partner with engineering, design, QA, data, and marketing to drive measurable business outcomes.

The role emphasizes user-centric delivery, cross-functional collaboration, and a hybrid work environment with opportunities for career growth.

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or related discipline (or equivalent practical experience).
• Demonstrated track record in modern product management, scaling from feature-level to platform ecosystem.
• Ability to break down highly technical or messy UX challenges into solvable components.
• Experience with agile engineering methodologies (Scrum/Kanban) to ship high-quality features.
• Exceptional communication and stakeholder management skills.
• Fintech or financial services experience preferred; familiarity with cloud-native architectures or API ecosystems.
• Professional product management certifications (e.g., Product Management Professional, Pragmatic Institute, Agile Product Owner).

Responsibilities

• Own and drive product strategy with a clear roadmap, informed by market analytics and user feedback.
• Translate complex requirements into unambiguous specs, user stories, and acceptance criteria.
• Lead deep user research and data-driven discovery to improve digital experiences and retention.
• Move MVPs and updates live with urgency, adapting to market or technical shifts.
• Collaborate with Engineering, Design, QA, Data, and Marketing to align goals and trade-offs.
• Communicate product visions and trade-offs to technical and non-technical stakeholders.
• Monitor post-launch metrics and hold teams accountable for timelines and outcomes.

Skills

Strategic Mindset

Business Insight

Customer Focus

Communication

Collaboration

Execution & Delivery

Problem-Solving

Agile Methodologies (Scrum/Kanban)

Education

Bachelor's degree in Business, Computer Science, Engineering, or related discipline

Job description

North American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada

Job Description

Posted Wednesday, July 29, 2026 at 4:00 AM

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for future opportunities.

Product Management roles at Questrade are drivers of product strategy, lifecycle management, and user-centric delivery across our scaling enterprise ecosystem. You will take ownership or support with complex and/or developing product portfolios, transforming shifting business expectations and deep customer insights into stable, highly competitive digital solutions. Key deliverables might include defining multi-quarter product roadmaps, producing robust product requirements, and managing successful feature deployments from discovery to launch. The scope of impact ranges from cross-functional squads to departmental alignment and enterprise-level growth, adapting naturally in complexity depending on the formal leveling of the chosen candidate and role we are seeking to fill.

Please note: This posting is intended to capture interest for future Product Management roles at Questrade. We are incredibly grateful for your interest in our team. Because we receive a large volume of applications, our talent acquisition team is only able to reach out directly to candidates whose skills and experiences most closely align with the core requirements of the position. Thank you for your understanding and for sharing your time with us.

In this role, responsibilities might include:

Own and Drive Product Strategy: Establish a clear product roadmap by synthesizing market analytics, user feedback, and competitive intelligence to advance enterprise commercial goals (Strategic Mindset, Business Insight).

Navigate Complex Requirements & Backlogs: Translate sophisticated, sometimes contradictory information into unambiguous product specs, user stories, and acceptance criteria to ensure engineering and design work with total clarity (Manages Complexity, Plans and Aligns).

Deliver Customer-Centric Solutions: Lead deep user research and data-driven discovery to build intuitive digital experiences that explicitly resolve client pain points and boost retention (Customer Focus).

Operate and Deliver in Ambiguity: Act with a strong sense of urgency to push minimal viable products (MVPs) and structural updates live, remaining highly adaptable when market demands or technical environments shift unexpectedly (Action Oriented, Manages Ambiguity).

Champion Collaborative Innovation: Partner cross-functionally with Engineering, Design, QA, Data, and Marketing to build shared goals, negotiate technical trade-offs, and foster a culture of creative experimentation (Collaborates, Cultivates Innovation).

Communicate and Balance Stakeholder Needs: Articulate clear product visions, roadmap trade-offs, and performance metrics to both technical engineering teams and non-technical business leaders, ensuring shared buy-in (Communicates Effectively, Balances Stakeholders).

Establish Accountability & Drive Results: Monitor post-launch product metrics, holding cross-functional squads to account for software quality, timelines, and measurable business outcomes (Ensures Accountability, Drives Results).

Required Qualifications:

Education: Bachelor's degree in Business, Computer Science, Engineering, or a related discipline (or equivalent practical experience).

Core Product Experience: Demonstrated track record working within a modern product management framework, scaling from feature-level implementation up to platform ecosystem management.

Problem-Solving Skills: Proven capability to break down highly technical or messy user experience challenges into systematic, solvable components.

Execution & Delivery: Experience working closely with agile engineering methodologies (Scrum/Kanban) to ship high-quality features continuously under tight parameters.

Stakeholder Management: Exceptional communication and relationship-building skills, with an innate ability to articulate complex technical ideas clearly to varied audiences.

Have experience within the Fintech, digital brokerage, or broader Financial Services industry.

Have familiarity with complex cloud-native architectures, data infrastructure, or API-driven ecosystems.

Have professional product management certifications (e.g., Product Management Professional, Pragmatic Institute, Agile Product Owner).

#LI-BB1

#LI-Hybrid

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

North American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada