Future Opportunities - Customer Care Centre (Call Centre)

SaskTel; Regina; On-site; CAD 35,000 - 50,000; Full time

Job summary

SaskTel is looking for service representatives to join their Customer Care Centre in Regina and Saskatoon. Ideal candidates will have experience in sales and customer service, and excellent communication skills. This role involves assisting customers with inquiries and ensuring a high level of service in a dynamic environment.

Qualifications

• Work experience in a sales and customer service environment.
• Good verbal and written communication skills.

Responsibilities

• Assist customers in finding the right products and services.
• Handle inbound sales and service calls.

Skills

Communication

Customer Service

Job description

Do you love helping people find products and services that match their lifestyle? Do you enjoy working with the newest technology? Is great customer service in your blood? We have different departments within the customer care centre that focus on sales and service. Find the fit that's perfect for you!

Located in Regina and Saskatoon, our Customer Care Centre has future opportunities for service representatives in:

• Inbound Sales/Service
• Inbound Sales

Education And Experience Required

• Work experience in a sales and customer service environment

Nice To Have Skills

• Good verbal and written communication skills and the ability to deal effectively with others

About SaskTel

SaskTel is the leading Information and Communications Technology (ICT) provider in Saskatchewan, with approximately $1.3 billion in annual revenue and nearly 1.4 million customer connections including more than 654,000 wireless accesses, 257,000 wireline network accesses, 295,000 internet and data accesses, 111,000 maxTV service subscribers, and 77,000 security monitoring customers. SaskTel and its wholly-owned subsidiaries offer a wide range of ICT products and services including competitive voice, data and Internet services, wireless data services, maxTV services, data centre services, cloud-based services, security monitoring services, advertising services, and international software and consulting services. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 3,300 full-time equivalent employees (FTEs). Visit SaskTel at www.sasktel.com.