Future Opening: Automotive Service Manager

Midas International, LLC; St. Catharines; On-site; CAD 55,000 - 75,000; Full time

Job summary

Midas is seeking an automotive service advisor who will manage and direct service department activities, ensuring exceptional customer service and efficient operations. This role requires leadership, general automotive knowledge, and experience in managing service teams. Join Midas and enhance your career while benefiting from a strong commitment to training and internal promotions.

Qualifications

• Minimum 3 years of service manager experience required.
• Valid driver’s license is necessary.
• Experience in enhancing sales success and driving shop growth.

Responsibilities

• Manage and direct automotive service technicians.
• Deliver exceptional customer service & sales.
• Create and discuss pricing estimates with customers.

Skills

Customer service

Sales

Leadership

General automotive knowledge

Education

3 years of store or service manager experience

Automotive mechanic experience preferred

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for an automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service advisor, you will manage and direct all automotive service technicians in the operation of the shop, including :

• Deliver exceptional customer service & sales while listening and consulting with customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle diagnostic inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Create, deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train team while keeping in tune with our vision, purpose, core values.
• Supervise sales and service process
• Oversee technicians’ diagnostic inspections, and repairs of domestic & imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 3 years of store or service manager experience
• General automotive knowledge, automotive mechanic experience preferred
• Leadership ability
• Ability to work a flexible retail schedule including rotating half-day Saturdays.
• Valid driver’s license
• Your past experience demonstrates your ability to enhance sales success and drive shop growth

Compensation : $55,000.00 - $75,000.00 per year

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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