Funeral Director / Embalmer

Service Corporation International; Prince George; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking compassionate and dedicated individuals to join their team in providing exceptional funeral services. This role involves assisting families during their time of need, ensuring that all arrangements are handled with the utmost respect and professionalism. Responsibilities include conducting ceremonies, managing contracts, and providing aftercare support. Ideal candidates will possess a strong background in funeral services, excellent communication skills, and a deep sense of empathy. Join a supportive environment where your contributions truly make a difference in the lives of others.

Qualifications

• Completion of a dual degree training program at an accredited mortuary college is required.
• 2 years of directly related experience preferred.

Responsibilities

• Provide customer service in all areas of funeral arrangements.
• Supervise and care for the deceased respectfully.
• Arrange and conduct funeral and memorial ceremonies.

Skills

Compassion

Communication Skills

Problem Solving

Detail Oriented

Multi-tasking

Education

High School diploma or equivalent

Dual degree training program in funeral and mortuary science

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides customer service in all areas of funeral arrangements, cremation ceremonies and interment to assist families following the loss of a loved one. Implements choices made by the families or legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs.

Job Responsibilities

• Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and conducting transfers.
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains.
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures.
• Negotiates and enters into funeral contracts.
• Handles contracts, legal documents, and collection of payment in accordance with company policies.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Arranges for the interment or cremation of human remains.
• Confirms authorization to proceed with the service arrangements.
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering flowers, caskets, urns, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs; and participating at special functions.
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules.
• Provides aftercare in absence of Family Service Counselor.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Retains heritage and grows market share through active involvement with community, religious and other organizations.
  
  

Minimum Requirements

Education

• High School diploma or equivalent.
• Completion of a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board.
  
  

Experience

• Embalmer, Apprentice or Funeral Director, Apprentice as required in BC.
• 2 years directly related experience preferred.
  
  

Certification/Licenses

• Must meet all licensing requirements in BC.
• Valid driver’s license with an acceptable driving record.
  
  

Knowledge, Skills And Abilities

• Basic knowledge of religious and fraternal organizations customs.
• Knowledge of computers and some software including MS Office products required.
• High level of compassion and integrity.
• Good communication skills.
• Problem solving skills.
• Ability to multi-task and set priorities.
• Detail oriented.
  
  

Pay

• $28 - $33 / hr
  
  

Postal Code: V2L 1M2
Category (Portal Searching): Operations
Job Location: CA-BC - Prince George