Fundraising Database Specialist (interim contract)

Doctors Without Borders Canada; Toronto; Hybrid; CAD 71,000; Full time

Job summary

An established industry player is seeking a Database Specialist to enhance data integration and quality within its Fundraising department. This role involves managing the CRM system, ensuring data integrity, and supporting the fundraising team with essential data services. The ideal candidate will possess senior experience with Raiser’s Edge and Luminate Online, along with strong analytical and project leadership skills. Join a dynamic team that values independence and integrity, and enjoy a positive work culture along with generous benefits, including flexible hours and a commitment to equity and inclusion.

Benefits

4 weeks' vacation

Employee and Family Assistance Program

Flexible work hours

Health Spending Account

Lifestyle Spending Account

Group insurance

5% RRSP contributions

Positive office culture

Qualifications

• Senior experience with Raiser’s Edge and Luminate Online is essential.
• Ability to work autonomously and efficiently with accuracy.

Responsibilities

• Manage CRM database and ensure data integrity and accuracy.
• Oversee tax receipt processing and fundraising data requests.

Skills

Raiser’s Edge

Luminate Online

Data Management

Workflow Analysis

MS Office (Word, Excel)

Project Leadership

Job description

Toronto

Applications will be accepted until 09:00am Eastern Time on Tuesday, May 6, 2025

Salary Grade: Level 14 - $70,676 per year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Database Specialist's role is to lead the data integration, data integrity, and quality across critical systems within the Fundraising department and to ensure business rules are functioning correctly. The Specialist is responsible for the day-to-day operations of the Fundraising (FR) Customer Relationship Management system (CRM) – Blackbaud Raiser’s Edge (RE) and Luminate Online (LO).

MSF Canada is looking for someone who will be responsible for the following:

• CRM Database Management - Update, edit and maintain all donor information to ensure accuracy and integrity of constituent and gift data; implement changes to historical constituent, gift and campaign information/architecture as required.
• Workflow Analysis and Development - Review existing workflows, identify inefficiencies, and map out missing elements.
• Data Management and Financial Reconciliation - Oversee the tax receipt processing according to Fundraising and Finance requirements, ensuring tax receipts and acknowledgment letters are mailed (or emailed) on a timely basis from RE, that gift adjustments are completed and duplicate/corrected tax receipts are issued as required.
• Fundraising Team Support and Reporting - Lead the prioritization of data services related to RE and LO, and fulfill Fundraising data requests.

The successful candidate will bring to MSF Canada:

• Senior demonstrated experience working with Raiser’s Edge and Luminate Online.
• Experience training others on the use of Raiser’s Edge and Luminate Online.
• Previous project leadership experience, serving as a subject matter expert.
• Ability to work with a high level of autonomy, efficiency, accuracy, and speed.
• High proficiency using MS Office software including Word and Excel.
• Basic understanding of fundraising methods and gift processing.

MSF Canada will provide:

• Starting 4 weeks' of vacation per year.
• Access to an Employee and Family Assistance Program (EFAP).
• Flexible work hours and a hybrid working model (minimum 40% in office).
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms.
• A commitment to incorporating equity, diversity, and inclusion in everything.
• 5% RRSP contributions (no employee matching required).
• Health Spending Account.
• Lifestyle Spending Account.
• Group insurance (Life, Dependent Life, AD&D).
• Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.).
• A positive and innovative office culture based on core values of humanity, integrity, and results.

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to [e-mail].