Funding Consultant

Automatic Data Processing, Inc.; Alberta; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Tuition reimbursement

Global networking opportunities

Job summary

ADP's Funding Consultant role within the Financial Services Department focuses on monitoring and funding payroll through wire payments, coordinating with domestic and international banks, and ensuring timely processing. The team supports high‑value clients while maintaining strong controls and compliance.

You will lead projects, coach staff, manage SOX controls, and collaborate with internal stakeholders while delivering high service levels in a dynamic, inclusive environment.

Qualifications

• Post secondary education or equivalent experience.
• Advanced experience in operational processing and control procedures.
• Coaching/mentoring and performance management ability.
• Well-developed presentation skills for large groups.
• Ability to work in a deadline-driven, compliant environment.

Responsibilities

• Coordinate daily functions for the Funding department.
• Identify and implement Funding projects to improve processes.
• Oversee projects impacting team processes and SLAs.
• Maintain relationships with internal and external stakeholders.
• Ensure case documentation and SOX/audit controls are up to date.

Skills

Operational processing

Project management

MS Office advanced

Coaching & mentoring

Presentation skills

Deadline driven

Teamwork

Education

Postsecondary education or equivalent

Tools

ADP CRM Tool

Job description

ADP is hiring a Funding Consultant

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

The Funding unit within the Financial Services Department is responsible for monitoring and receipting specific wire payments for all payroll platforms. The team maintains accounts with major domestic and international financial institutions allowing clients to wire funds between banks in order to fund payroll. The department also monitors and actions all high risk, high value clients ensuring funds are received. This role contains both specific daily/monthly requirements and project work. A successful candidate must be knowledgeable on a variety of topics, good at networking (personable) and able to work both as a team player and autonomously with minimal supervision. The Funding Consultant is responsible for all daily operations, support and development of ADP's Financial Services Funding Team in coordination with Management.

The Funding Consultant will act as the subject matter expert for any project initiatives as well as be the point of escalation in the absence of the Manager for all critical and sensitive issues. In addition to projects this role will focus on workflow oversight, support, and performance management of the Funding Team. Other duties will include coaching of staff, BPI, reporting and liaising with other ADP business units on behalf of IMMS.

Ready to #MakeYourMark?

ESSENTIAL RESPONSIBILITIES

Operations & BPI

• Coordinate with Leadership and support all daily functions for department.
• Identify, plan and implement key Funding projects to improve processes and increase productivity and cycle time.
• Responsible for planning and overseeing projects that impact the teams’ processes and shared processes with further operational teams. Monitor and track project progress while keeping leaders and stakeholders informed.
• Maintain current processes related to Funding team while working on enhancements to benefit both the Team’s SLA and overall, Client experience. Work on relationship building with the strategic teams to lead Credit team’s digital & BPI project initiatives.
• Share updates with Funding team and ensure training is delivered, processes are documented, and enhancements meet compliance and policy regulations.

Coaching and Development

• Coaching associates on performance standard, soft skills, Individual Development Plan (IDP), succession planning, talent management and performance management. Design annual departmental objectives in line with corporate goals and divisional initiatives in collaboration with Manager. Regular reporting on performance trends and talent assessment with leadership.

Relationship Management

• Responsible for Relationship Management between internal and external clients, Canadian and International ADP stakeholders and global institutions.
• Maintain close working relationships with internal stakeholders and regularly coordinate with operational departments to resolve escalated client issues and obtain resolution.
• Interact with client's Controllers to review Funding thresholds and account health.

Case Resolution

• Ensure all case management and documentation is accurate and in accordance with preset SLAs. Review and oversight on use of current ADP CRM Tool. Management of business process and definition of SLAs for all offerings by the Funding Team.
• Senior point of escalation for client issues in absence of Manger and providing timely resolution via collaboration with internal and external clients, ADP stakeholders, senior management and business partners.
• Actively manage all Funding SOX, audit and internal controls. Maintain accurate Cash Forecast and minimize variance.
• Ensure appropriate and up-to-date information is reflected in the Weekly Funding Reports and reconciliations.

TO SUCCEED IN THIS ROLE:

Requirements

Education:

• Post Secondary Education or equivalent experience.

Knowledge, Experience, and Skills:

Required:

• Advanced experience in operational processing and control procedures.
• Project Management/implementation experience - demonstrated ability to co-ordinate work initiatives.
• C. Literate (MS Office -- Advanced on all components).
• Coaching/mentoring and experience and performance management ability.
• Well-developed presentation skills, with experience in providing presentations to large groups.
• Proven ability to work in a deadline driven environment committed to teamwork and compliance.

Attributes:

• Results accountability for self and others
• Strategic thinking and execution
• Organized and detail oriented
• Communication -- large scale both written and spoken
• Problem solving/Escalation management
• Business acumen/Executive presence
• Ethics and integrity
• Active collaboration and relationship management
• Judgement/Emotional intellect
• Leadership without Authority
• BPI Lean Six Sigma Experience

Bonus points for these:

• Finance/Banking and/or Leadership training preferred.
• Minimum 5 years of business experience with a background in Financial Services or Insurance industry.
• Experience in quality and client focused leadership expectations.
• Strong operational knowledge of ADP products sufficient to understand a full spectrum of client issues.
• English/French bilingualism is an asset.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving backand generating a lasting, positive impactupon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belongby joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for?

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

In Ontario and/or British Columbia (where applicable), the range shown represents the expected total compensation, including vacation pay and bonus at target. Although bonus has been calculated as part of the expected annual compensation for this role, bonus pay is based on several factors, including but not limited to business performance, individual annual performance, and company guidelines.