Functional Analyst - Peoplesoft

Charter; Vancouver; On-site; CAD 85,000 - 120,000; Full time

Job summary

Charter is seeking a PeopleSoft System Analyst to support HCM and FSCM modules, troubleshoot production issues, and implement minor customizations. You will work with business stakeholders and IT partners to gather requirements, develop PeopleCode, Application Engine, Integration Broker interfaces, BI Publisher reports, and SQL scripts.

The role includes maintaining security and change management practices while ensuring system reliability in Vancouver.

Qualifications

• Bachelor's degree or equivalent experience in CS/IT.
• 3+ years of PeopleSoft support and development.
• Strong knowledge of PeopleTools, PeopleCode, App Engine, Integration Broker, SQR, BI Publisher, and SQL.
• Experience supporting HCM and FSCM in production environment.
• Excellent communication and stakeholder management.

Responsibilities

• Provide 2nd/3rd line support for PeopleSoft HCM and FSCM modules.
• Analyze and resolve production incidents and service requests.
• Design, test, and deploy minor customizations and enhancements.
• Configure PeopleSoft functionality to meet business needs.
• Develop and maintain PeopleCode, App Engine, Integration Broker services, BI Publisher reports, SQRs, and SQL scripts.
• Support upgrades, patches, and environment migrations.
• Maintain security roles and user access.
• Create technical documentation and knowledge articles.

Skills

PeopleSoft expertise

PeopleTools

PeopleCode

SQL scripting

Analytical thinking

Stakeholder communication

Education

Bachelor's degree in CS/IT or related field

Tools

Application Engine

Integration Broker

BI Publisher

SQR

SQL

Oracle databases

Job description

The PeopleSoft HCM/FSM System Analyst is responsible for the ongoing support, maintenance, configuration, and enhancement of the organization's PeopleSoft Human Capital Management (HCM) and Financials/Supply Chain Management (FSCM/FSM) applications. This role provides Level 2/3 application support, troubleshoots and resolves production issues, delivers minor customizations and configuration changes, and ensures the stability, performance, and reliability of the PeopleSoft environment.

Working closely with business stakeholders, functional teams, and IT partners, the analyst gathers requirements, recommends solutions, and implements enhancements that support evolving business needs. The role includes developing and maintaining PeopleSoft objects such as PeopleCode, Application Engine, Integration Broker interfaces, SQRs, BI Publisher reports, and SQL scripts, while adhering to established development, security, and change management standards.

Key Responsibilities:

• Provide application support and issue resolution for PeopleSoft HCM and FSCM modules.
• Analyze, troubleshoot, and resolve production incidents and service requests.
• Design, develop, test, and deploy minor customizations, enhancements, and bug fixes.
• Configure PeopleSoft functionality to meet business and operational requirements.
• Develop and maintain PeopleCode, Application Engine programs, Integration Broker services, BI Publisher reports, SQRs, and SQL scripts.
• Support system upgrades, patches, regulatory updates, and environment migrations.
• Maintain security roles, user access, workflows, and system configurations.
• Collaborate with business users to gather requirements and support testing activities.
• Create and maintain technical documentation, support procedures, and knowledge articles.
• Ensure compliance with organizational standards, security policies, and change management processes.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent experience.
• 3+ years of PeopleSoft technical support and development experience.
• Strong knowledge of PeopleTools, PeopleCode, Application Engine, Integration Broker, SQR, BI Publisher, and SQL.
• Experience supporting PeopleSoft HCM and/or FSCM modules in a production environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred Qualifications:

• Experience with HCM modules such as Core HR, Benefits, Payroll, and Time & Labor.
• Experience with FSCM modules such as General Ledger, Accounts Payable, Accounts Receivable, Purchasing, and Asset Management.
• Knowledge of Oracle databases, PeopleSoft PUM updates, and application upgrades.
• Experience with web services, APIs, and enterprise integrations.

This role requires a proactive, customer-focused professional who can effectively balance operational support, technical development, and continuous improvement initiatives within the PeopleSoft ecosystem.