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Fully Remote Customer Service Advocate

Globe Life - Kekoa Jacobs

Toronto

Remote

CAD 40,000 - 60,000

Full time

3 days ago
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Job summary

Join AO Globe Life as a Customer Service Insurance Agent and be the first point of contact for our clients. You'll provide expert guidance on insurance products, helping clients find the best coverage options while fostering strong relationships. The role offers competitive performance-based incentives and a comprehensive benefits package, ensuring a rewarding career path with ongoing training and development opportunities.

Benefits

Comprehensive benefits package
Ongoing training and professional development opportunities
Supportive and collaborative work environment
Opportunities for career advancement within the company

Qualifications

  • Previous experience in customer service or sales in the insurance industry preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

  • Respond to customer inquiries and provide accurate information about insurance products.
  • Assist clients in identifying their insurance needs and recommend appropriate coverage.
  • Process new insurance applications and renewals efficiently and accurately.

Skills

Communication
Interpersonal skills
Attention to detail

Job description

Be one of our customer service advocates at American Income Life AO! At AO Globe Life, we pride ourselves on delivering exceptional insurance solutions tailored to our clients' needs.

Our commitment to outstanding customer service and professional integrity sets us apart in the industry.

We are seeking a motivated and enthusiastic Customer Service Insurance Agent to join our dynamic team! Job Summary : As a Customer Service Insurance Agent, you will be the first point of contact for our clients, providing expert guidance and support while promoting our insurance products.

You will play a crucial role in building relationships, understanding client needs, and ensuring they receive the best coverage options available.

Key Responsibilities : ️ Respond to customer inquiries and provide accurate information about insurance products.

  • Assist clients in identifying their insurance needs and recommend appropriate coverage.
  • Process new insurance applications and renewals efficiently and accurately.
  • Maintain detailed records of customer interactions and transactions.
  • Follow up with clients to ensure satisfaction and address any concerns.
  • Stay updated on industry trends, product offerings, and regulatory changes.
  • Collaborate with team members to achieve sales targets and enhance the customer experience.

Qualifications : ️ Previous experience in customer service or sales in the insurance industry is preferred but not required.

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.

What We Offer : ️ Competitive performance-based incentives.

  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment. ️ Opportunities for career advancement within the company.

Apply now and start your rewarding journey at AO Globe Life!

Interviews are done via Zoom for your convenience.

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