Full Time Withdrawal Management Worker

SOAR Community Services; Brantford; On-site; CAD 33,000 - 37,000; Full time

Benefits offered by this job

Health, dental, vision, and travel保险

3 weeks vacation, 60 hours personal/le

Employee Assistance Plan (EAP)

RRSP/TFSA matching

Job summary

SOAR Community Services in Brantford, Ontario is seeking a Full-Time Withdrawal Management Worker to support individuals withdrawing from alcohol and/or drugs. You will monitor withdrawal symptoms, administer medications as prescribed, and assist with service and discharge planning within a compassionate, collaborative team.

You will conduct intake, provide psychoeducation, and help with safety plans while also supporting facility operations through light cleaning and meal prep.

Qualifications

• College diploma or certificate in Human/Social Services field (i.e., Personal Support Worker, Social Service Worker, Human Services Worker, Addiction Worker).
• Minimum of 2-years combined education/experience in substance use, concurrent disorders and/or mental health settings, with residential withdrawal management experience preferred.
• Proficient in MS Office and be familiar with databases.

Responsibilities

• Conduct telephone screening of clients to determine program eligibility.
• Support client intake into the program.
• Monitor withdrawal symptoms, administer and document client medications, and alert medical professionals to any issues which impact client’s safe withdrawal.
• Support implementation of client safety, support and/or transition plans.
• Deliver brief, solution-focused interventions.
• Provide individual or group psychoeducation to enhance client motivation to change and support recovery.
• Confidently redirect client behaviour when required, to ensure a physically and emotionally safe space for all.
• Be responsive and compassionate to clients within the program.
• Support safe and effective facility functioning through light cleaning and meal preparation.

Skills

MS Office

Databases

Transportation required

Education

College diploma in Human/Social Services

Job description

Job Details

• Type: Full-Time
• Location: Brantford, ON
• Salary: Starting at $24.74 per hour.
• Positions: 1
• Posted: August 20, 2026
• Expires: August 31, 2026
• Hours of Work: Full Time - Rotation: Monday-Thursday 7:00 a.m. to 4:00 p.m., Sunday-Wednesday 3:00 p.m. to Midnight, Sunday -Thursday Midnight to 8:00 a.m.

The Opportunity

We are recruiting for a Full Time Withdrawal Management Worker. This role is a vital part of our Withdrawal Management and Treatment Services compassionately supporting individuals withdrawing from alcohol and/or drugs. You are part of a collaborative team that ensures client safety and comfort at this early stage of their recovery. You monitor client withdrawal symptoms, administer medication as prescribed, support brief service plans and discharge plans, facilitate psychoeducational groups, and assist with ongoing service and supports.

What You’ll Do

• Conduct telephone screening of clients to determine program eligibility
• Support client intake into the program
• Monitor withdrawal symptoms, administer and document client medications, and alert medical professionals to any issues which impact client’s safe withdrawal
• Support implementation of client safety, support and/or transition plans
• Deliver brief, solution-focused interventions
• Provide individual or group psychoeducation to enhance client motivation to change and support recovery
• Confidently redirect client behaviour when required, to ensure a physically and emotionally safe space for all
• Be responsive and compassionate to clients within the program
• Support safe and effective facility functioning through light cleaning and meal preparation

Qualifications

• College diploma or certificate in the Human/Social Services field (i.e., Personal Support Worker, Social Service Worker, Human Services Worker, Addiction Worker)
• Minimum of 2-years combined education/experience in substance use, concurrent disorders and/or mental health settings, with residential withdrawal management experience preferred
• Proficient in MS Office and be familiar with databases
• Access to reliable transportation
• Able to manage frequent exposure to vicarious traumatic stress

Eligibility

• Eligible to work in Canada
• Vacant position

Benefits

• Salary: Starting at $24.74 per hour.
• Benefits: Comprehensive health, dental, vision, and travel insurance, with options fully paid for Full Time staff.
• Time off: 3 weeks’ vacation, 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA matching for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.

Our Commitment to Job Seekers

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.