Full Time Store Manager

Pet Valu Canada Inc. (Company); Kenaston; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading pet retail company is seeking a Store Manager to lead their team in Kenaston, Saskatchewan. The role involves coaching team members, managing store operations, and ensuring top-notch customer service. Ideal candidates will have 2+ years in retail management, strong leadership skills, and a passion for pet care.

Benefits

Management training

Product knowledge

Competitive wages

Pet-oriented career environment

Qualifications

• Retail management or restaurant management experience of 2+ years required.
• Strong customer service skills and an outgoing personality.
• Ability to lift 50lbs repetitively.

Responsibilities

• Coach and develop the store team to deliver exceptional service.
• Manage staff including recruiting, training, and scheduling.
• Ensure adherence to corporate operational standards.

Skills

Customer Service

Team Management

Retail Understanding

Tools

POS System

Job description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview:

As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be partof a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What you get:

• Management training
• Product knowledge
• Competitive wages
• Pet oriented career-building environment

What you do:

• Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
• Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Business Results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

What you bring:

• Retail management or restaurant management experience of 2+ years required – including management of staff
• Hours will be minimum 40 hrs per week (overtime paid as time & 1/2) (*On call during store hours )
• Enthusiasm for learning & growth in pet care industry
• Possess outgoing and friendly personality with strong customer service skills
• Must be available during key retail periods/days including holidays, Saturdays and some evenings
• Ability to have reliable means of transportation to and from the store
• Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
• Capacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience an asset

About Us

We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners. For more jobs within Pet Valu Canada, Inc. please click here .