Full Time - Southgate Mall Security Guard (Nights)

Paladin Security Group Ltd; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading security firm in Edmonton is seeking individuals for security roles requiring strong communication and observational skills. Responsibilities include providing customer service, conducting patrols, and responding to emergencies. Candidates should have a High School Diploma, with security experience preferred. Benefits include medical and dental insurance.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Security license is preferred.
• Good verbal and written communication is essential.
• Must have a Class 5 Advanced or higher license.

Responsibilities

• Provide exceptional customer service and sustain effective relationships.
• Conduct proactive patrols to ensure safety.
• Attend and investigate security alarms and emergencies.

Skills

Exceptional customer service

Strong observational skills

Excellent communication skills

Crisis de-escalation

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquiries

Job Requirements

• Security license is preferred
• Security experience is preferred
• Class 5 Advanced or higher license is required (Class 7 not accepted)
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

Education Requirements

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance