Full-Time Security Guard (Days/Evenings)

Paladin Security; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading security company is seeking Security Officers to join their team in Edmonton. The role includes providing exceptional customer service, conducting patrols, responding to emergencies, and maintaining safety protocols. Ideal candidates are observant and capable of making quick decisions during high-pressure situations. This full-time position offers a chance to work in a diverse and inclusive environment.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Excellent communication and customer service skills required.
• Strong observational skills.
• Ability to make quick decisions during emergencies.

Responsibilities

• Provide exceptional customer service and maintain client relationships.
• Conduct patrols and respond to alarms and emergencies.
• Write detailed reports for incidents and daily activities.

Skills

Excellent communication skills

Excellent customer service skills

Strong observational skills

Crisis de-escalation

Tools

Two-way radios

Computer applications

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements Job Description

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability, and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires

Job Requirements:

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs
• Authorized to legally work in Canada

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 4