Full Time Sales Professional

RALPH LAUREN; Vancouver; On-site; Full time

Job summary

An established industry player is seeking passionate Sales Professionals to create extraordinary client experiences. In this dynamic role, you will act as a brand ambassador, exceeding customer expectations and achieving sales targets. Your exceptional customer service skills and ability to build strong relationships will be key in driving sales across the Ralph Lauren lifestyle brand. If you thrive in a fast-paced, high-energy environment and have a genuine passion for the brand, this is the perfect opportunity for you to shine and make a significant impact in a renowned retail setting.

Qualifications

• Relevant work experience preferred with strong customer service skills.
• Excellent interpersonal and organizational skills are essential.

Responsibilities

• Provide exceptional customer service and exceed sales goals.
• Maintain customer correspondence and drive sales through relationships.

Skills

Customer Service

Sales Skills

Interpersonal Skills

Organizational Skills

Proactive Mindset

Attention to Detail

Multi-tasking

Passion for Learning

Positive Energy

Networking Skills

Education

Relevant Work Experience

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Position Overview

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional.

Essential Duties & Responsibilities

1. Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling.
2. Elevate in store experience by consistently delivering memorable moments to every customer.
3. Maintain customer correspondence to build and enhance relationships and drive sales.
4. Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles.
5. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
6. Develop strong product knowledge across the RL Lifestyle catalogues.
7. Be well informed about the company history, current events and general information about Ralph Lauren.
8. Knowledgeable in current industry trends and technology including familiarity of competition.
9. Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards.
10. Support and leverage all company initiatives as they relate to product launches, customer experience and selling.
11. Adhere to company policies and procedures at all times.
12. Assist with inventory, special events and projects as needed.
13. Perform opening and closing store duties as needed.
14. Maintain open, professional and ongoing communications with store management, peers and corporate partners.
15. Ability to network and socialize with our target customers.

Pay Range
Max: 23.89
Min: 19.5

Experience, Skills & Knowledge

1. Relevant work experience preferred.
2. Well-developed written and verbal skills.
3. Excellent interpersonal skills with the ability to build and maintain strong working relationships.
4. Strong organizational skills and attention to detail is a must.
5. Ability to multi-task, work in high pressure environment.
6. Self-starter / proactive mindset / passion for learning.
7. Positive energy and genuine desire to work with people.
8. Proficient in English, other languages a plus.
9. Passion for the Brand and thriving in a selling environment.
10. Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
11. Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
12. Ability to operate the register, stand, move and walk for multiple hours.