Full-Time Sales Associate

JD Sports; Markham; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a full-time sales associate to join their dynamic retail team at a bustling location. This role offers an exciting opportunity to enhance customer experience skills while working in the vibrant fashion sector. As a sales associate, you will be pivotal in ensuring customer satisfaction by providing exceptional service and support. You will engage with customers, manage transactions, and assist with merchandising tasks, all while being part of a rapidly growing team that values diversity and inclusion. If you have a passion for fashion and a commitment to customer service, this is the perfect opportunity for you to thrive.

Qualifications

• Experience in customer service and the fashion industry is essential.
• Strong problem-solving and organizational skills required.

Responsibilities

• Deliver outstanding guest experiences and build lasting customer relationships.
• Perform POS transactions and manage merchandising tasks.

Skills

Customer service skills

Problem-solving

Organizational skills

Multi-tasking

Knowledge of fashion industry

Tools

POS systems

Job description

5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #352

Friday, February 21, 2025

Department: Retail Stores Location: CF Markville, ON Workplace Type: On-site Job Type: Full-time, Permanent

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a full-time sales associate at our CF Markville location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Keep current on our product and service updates.
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
• Processing and assembling orders for our online store.

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry.
• Able to problem solve quickly and in a polite manner.
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team.
• Able to multi-task and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.