Full-Time Sales Associate

JD Sports; Burnaby; On-site; CAD 36,000 - 42,000; Full time

Job summary

JD Sports Canada is hiring a Full-time Sales Associate at Metrotown in Burnaby, BC. You will deliver outstanding guest experiences, handle POS transactions, and help with stock replenishment and store upkeep in a fast-paced fashion environment.

The role focuses on fashion retail knowledge, helpful customer service, and teamwork to support brand storytelling across our JD Sports stores in Canada.

Qualifications

• Experience in fashion/retail preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Awareness of fashion trends is a plus.

Responsibilities

• Handle POS transactions and basic merchandising tasks.
• Deliver outstanding guest experience in-store.
• Resolve customer issues promptly and politely.
• Assist in stock replenishment and store upkeep.

Skills

Retail experience

Customer service

POS systems

Cash handling

Job description

Metropolis at Metrotown, 4700 Kingsway Unit 2135, Burnaby, BC V5H 4M5, Canada

Job Description

Posted Tuesday, June 2, 2026 at 7:00 AM

Location:

Metrotown, BC

Workplace Type:

On-site

Job Type:

Full-time, Permanent

Wage:

$18.25 per hour

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a Full- Time Sales Associate at our Metrotown location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multitask and learn new programs quickly
• Must possess integrity and follow through on customer commitments

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

Metropolis at Metrotown, 4700 Kingsway Unit 2135, Burnaby, BC V5H 4M5, Canada