Full-Time Sales Associate

JD Sports Fashion; Burlington; On-site; CAD 22,000 - 29,000; Full time

Job summary

JD Sports Canada at Mapleview Centre in Burlington is hiring Sales Associates for a full-time, on-site role starting Fall 2026. You will deliver outstanding guest experiences and support merchandising, receiving shipments, and online order processing in a fast-paced retail environment.

The position emphasizes customer service excellence, product knowledge, and the ability to work collaboratively with a growing team across fashion, sport, and lifestyle brands.

Qualifications

• Knowledge and working experience in the fashion industry.
• Ability to solve problems quickly and politely.
• Highly organized; works well under pressure and meets deadlines.
• Able to multitask and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.

Responsibilities

• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room maintenance).
• Build lasting relationships with customers through attentive service.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep up-to-date on product and service updates.
• Be aspirational to customers in culture: fashion, music, art, technology, and architecture.
• Process and assemble online orders.

Skills

Fashion industry knowledge

Problem solving

Highly organized

Multitasking

Integrity & reliability

Job description

900 Maple Ave, Burlington, ON L7S 2J8, Canada

Job Description

Location:Mapleview Centre, ON

Workplace Type:On-site

Job Type: Full-time, Permanent
Salary: $17.60 per hour

OPENING: Fall 2026

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for sales associates at our Mapleview Centre location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

900 Maple Ave, Burlington, ON L7S 2J8, Canada