Full Time Sales Associate

Trek Bicycle; Burnaby; On-site; CAD 30,000 - 45,000; Full time

Job summary

Join Trek Bicycle as a Sales Associate in Burnaby. This role offers a unique retail experience focused on customer relationships and hospitality in the cycling industry. Enjoy unlimited growth opportunities, great benefits, and become part of a passionate team dedicated to enhancing cycling experiences.

Benefits

Flexible and fun company culture

Supplemental health care

Dental insurance

Vision insurance

Free life insurance

Competitive vacation package

RRSP matching plan

12 weeks maternity leave at 100% pay

Flexible holiday schedule

Employee discounts on all products

Qualifications

• Positive attitude and motivation to assist customers.
• Fantastic hospitality and good listening skills.
• Culivating customer relationships.

Responsibilities

• Assist customers in finding their needed products.
• Build relationships with riders in the community.
• Provide comprehensive cycling experience to customers.

Skills

Hospitality skills

Communication

Customer relationship management

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Burnaby

Job Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

Bicycle Service Hospitality

TrekBenefits :

• Flexible and fun company culture
• Supplemental health care
• Dental insurance, Vision insurance
• Free Life insurance & optional term life insurance
• Competitive vacation package
• RRSP matching plan
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule– 9 statutory holidays
• Employee discountson all product