Full-time Room Attendant-GCT

Great Canadian Entertainment; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the gaming and entertainment industry is seeking a full-time Room Attendant for their Toronto location. The role requires maintaining guest room cleanliness, adhering to quality standards, and providing exceptional guest service. Ideal candidates will have previous cleaning experience, a strong customer service mindset, and the ability to work flexible hours.

Benefits

Inclusive working environment

Tools and technology to enhance effectiveness

Qualifications

• Ability to lift, pull, and push moderate weight (25 lbs).
• Bilingual (English/French) is an asset but not required.
• Ability to multi-task and meet daily quotas.

Responsibilities

• Maintain cleanliness of assigned guest rooms.
• Respond courteously to guest requests and questions.
• Report damage or inefficiencies to management.

Skills

Customer service

Cleaning skills

Education

Previous cleaning experience

Tools

Basic cleaning equipment

Job description

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JOB DESCRIPTION

Under the general direction of the Hotel Housekeeping Manager, Room Attendant is responsible for maintaining an exceptionally clean and inviting environment for our hotel guests and responding to specific room supply requests in a timely manner. They must always adhere and work according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.

Position Summary

JOB DESCRIPTION

Under the general direction of the Hotel Housekeeping Manager, Room Attendant is responsible for maintaining an exceptionally clean and inviting environment for our hotel guests and responding to specific room supply requests in a timely manner. They must always adhere and work according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.

Key Responsibilities

• Maintain the cleanliness of guest rooms as assigned
• Meet the standard of cleaning sixteen (16) guest rooms per shift
• Report any damage or inefficiencies to management prior to releasing a room for occupancy
• Respond in a courteous and welcoming manner to guest questions and requests for supplies
• Operate cleaning equipment in a safe manner following all standard operating procedures
• Maintain cleanliness of boardrooms as assigned
• Ensure inventory of guest room products are updated prior to releasing the room
• Clean other common areas within the hotel when requested by management on an as needed basis and when possible; and
• Ensures compliance with health and safety protocols and maintains a safe and healthy environment
  
  

Education And Qualification Requirements

• Previous cleaning experience required with preference given to hotel environment
• Customer service experience required
• Ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs)
• Ability to multi-task and achieve daily quotas
• Must be able to communicate effectively
• Ability to operate basic cleaning equipment; and
• Must have a safety mindset for self and others.
• Bilingual (English/French) is an asset but not required
  
  

Work Environment Considerations

• Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays)
• Willing to submit to a criminal record check with results acceptable to our organization, standards and position
  
  

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!
  
  

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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