Full-Time Production / Relief Machine Operator

Dessert Holdings; London; On-site; CAD 28,929 - 38,572; Full time

Benefits offered by this job

Sweet discount on cakes

Uniforms provided

Safety shoes

Sick pay

Shift premium

Weekend premium

Health benefits

RRSP contribution after probation

Job summary

Dessert Holdings in London, ON seeks a Full Time Production / Relief Machine Operator to set up and troubleshoot equipment, maintain product quality, and support line staff. The role requires reading blueprints, performing tests, and adhering to GMP and sanitation schedules.

The candidate should have 1–2 years in a continuous process environment and be able to work in a fast-paced dairy/food production setting.

Qualifications

• High School Diploma preferred.
• Technical degree is a plus.
• 1–2 years as a machine operator in continuous process manufacturing.
• Ability to read blueprints, schematics and manuals.
• Comfort with cold environments and safety standards.

Responsibilities

• Set up equipment and adjust for production line performance.
• Read engineering drawings to determine operation sequence.
• Run initial tests to verify equipment before production.
• Use scales and calipers to verify product specs.
• Report deviations and coordinate corrective actions.
• Perform routine maintenance and cleaning per GMP.
• Maintain hygiene per Master Sanitation Schedules.
• Support line staff with troubleshooting and problem solving.
• Adhere to safety, quality and performance standards.

Skills

Blueprint reading

Troubleshooting

Equipment setup

Quality compliance

Communication

Education

High School Diploma

Technical degree a plus

Tools

Digital scales

Calipers

Measuring cups

Job description

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch‑made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

Dessert Holdings is looking for a Full Time Production / Relief Machine Operator to join our team based in London, ON. This individual will be responsible for setting up and troubleshooting equipment to maintain production standards, ensuring cleanliness, supporting line staff, and adhering to safety and quality protocols.

Key Responsibilities

• Set up equipment and troubleshoot adjustments to maintain product standards and optimal line performance.
• Read and interpret engineering drawings, blueprints, and specification sheets to determine the proper order of production operations.
• Perform initial test runs to verify equipment functionality before full‑scale production.
• Use tools such as digital scales, calipers, and measuring cups to ensure food products and packaging adhere to required specifications.
• Report deviations from specifications and collaborate with relevant teams to implement corrective actions.
• Perform routine maintenance, including preventive maintenance and cleaning of equipment and work areas.
• Maintain hygiene standards of equipment and facility according to GMP and Master Sanitation Schedules.
• Remove waste from production areas as needed.
• Safely use, store, and maintain all company‑supplied cleaning equipment, hand tools, and materials.
• Support set up and contract cleaning and maintenance services when necessary.
• Maintain all BRC audit paperwork and other required documentation.
• Liaise with staff throughout the shift to ensure continuous process and quality standards.
• Support line staff with general troubleshooting, problem‑solving, and conflict resolution.
• Adhere to safety, quality, and performance standards.
• Support training and continuous learning activities within the department.
• Practice the five steps of cleaning at all times.
• Start and operate all equipment within the assigned department, except for critical equipment like the VRT and Abrigo robotic cutters handled by the Maintenance department.
• Perform product changeovers on non‑critical equipment smoothly with minimal downtime and accurate time tracking.
• Maintain the highest quality and safety standards, adhering to all GMPs, policies and procedures.

Qualifications and Requirements

• High School Diploma preferred.
• Undergraduate degree or equivalent; technical degree a plus.
• Must be legally eligible to work full‑time in Canada.
• 1‑2 years of experience working as a machine operator in a continuous process manufacturing environment, preferably food or pharmaceutical.
• Chemical knowledge and comfortable working with exposure to cold temperatures.
• Ability to read blueprints, schematics and manuals.
• Adherence to safety, quality and performance standards.
• Ability to work independently, be well organized, and exercise effective judgment.
• Outstanding attention to detail with the ability to understand mechanics and technical tasks.
• Excellent attendance record and demonstrated reliability.
• Ability to perform heavy lifting, climb stairs, navigate around equipment, and work with a sense of urgency.
• Cooperative and works well with others; strong communicator.

Shift Summary

• Required to be available for a minimum of four shifts per week from Monday to Saturday, with Saturdays being a regularly required shift.
• All shifts are rotational and run for 10 hours with a 30‑minute break added.

Schedule

• Schedules are posted 2 weeks in advance.
• Must be able to accommodate all the starting times on the specified shift.
• Start times could be different every day.
• A‑Shift start times are between 1:00 am‑9:45 am.
• B‑Shift start times are between 11:30 am‑8:15 pm.

What We Offer

Pay Rate: While performing Production role, probationary rate per hour is $21.18 and full rate is $23.53. While performing Machine Operator role, probationary rate per hour is $25.57 and full rate is $28.42.

• Sweet discount on cakes.
• We provide uniforms, safety shoes and sick pay.
• Shift premium for all hours worked between 7:00 pm‑5:00 am.
• Weekend premium for all hours worked between 5:00 am‑7:00 pm.
• Comprehensive Health benefits & RRSP contribution after probation is complete.

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne's Fine Desserts, Kenny's Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, MN, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

This posting reflects an existing position. Resume screening and candidate evaluation are conducted without the use of artificial intelligence (AI).