Full Time - Product Care Specialist (Mobile Klinik) | Quinte Mall

TELUS; Belleville; On-site; Full time

Job summary

Join TELUS as part of a high-performing team dedicated to providing excellent customer service. This role involves engaging with customers, providing technology solutions, and working in a dynamic environment with flexible hours. Enjoy uncapped commission and comprehensive benefits that support your well-being.

Benefits

Uncapped commission

Discounts on wireless technology

Flexible medical, vision, and dental benefits

Paid training

Maternity and parental leave top-ups

Fertility treatment coverage

Gender affirmation coverage

Qualifications

• Experience in customer service roles preferred.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings and weekends.

Responsibilities

• Engage with customers in-store, by phone, and messaging.
• Provide repair and replacement estimates.
• Create solutions using technology to improve customer lives.

Skills

Customer engagement

Technology solutions

Team collaboration

Job description

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience.
• We are passionate about people - our customers, our communities, and our team.
• We work tirelessly in our stores to provide best-in-class service to our customers and in our communities to enrich the lives of Canadians with acts of kindness - big and small.

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout).
• Discounts on the coolest & newest wireless technology here at TELUS.
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black, and LGBTQ2+ or are allies.
• Flexible & customizable medical, vision, and dental benefits that include massage therapy and $5000 for mental health support.
• Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage.
• We provide paid training to ensure your success.
• And so much more.

Responsibilities

• Be part of a high-performing team where your contributions are measured and recognized.
• Create solutions for our customers by using the power of technology to improve their lives.
• Work in a fast-paced environment, where every day is different.
• Engage with prospective and current customers in-store, by phone, and messaging.
• Provide repair and replacement estimates for the customer.

Working hours and locations

• Opportunity to work with all of our brands.
• Work a flexible schedule, which includes evenings and weekends.
• Hours vary by location and time of year.
• Shift coverage at nearby locations.

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed.

Base Hourly Pay: $17 - $21

Bonus Pay: Individual commissions

Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience.