Full Time - Product Care Specialist (Mobile Klinik) | Bedford

TELUS; Bedford; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is building a talent pool for future opportunities in customer service roles. This proactive approach ensures that successful applicants will be considered for various positions as they become available. The company is dedicated to providing Canadians with exceptional experiences and is passionate about enriching communities through acts of kindness. Join a high-performing team where your contributions are valued, and enjoy flexible working hours, comprehensive benefits, and a supportive work environment. This is a fantastic opportunity for those looking to grow in a dynamic and rewarding setting.

Benefits

Discounts on wireless technology

Flexible medical, vision, and dental benefits

Paid training

Maternity and parental leave top-ups

Fertility treatment coverage

Gender affirmation coverage

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized.
• Create solutions for our customers by using the power of technology to improve their lives.
• Engage with prospective and current customers in store, by phone and messaging.

Job description

Description

This posting is to establish a talent pool for future opportunities. While there are no immediate vacancies at this time, we are proactively building a database of qualified candidates for potential upcoming positions. Successful applicants will be considered as positions become available. Your application will be retained and reviewed when relevant positions open.

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Hourly Pay: $17 - $21

Bonus Pay: Monthly activations bonus

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.