Full time Permanent, Youth Worker, William E. Hay Centre

Youth Services Bureau of Ottawa; Ottawa; On-site; CAD 60,000 - 73,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in providing vital mental health services to youth. This role involves ensuring the safety and security of clients while delivering direct clinical services and advocating for access to community resources. With a commitment to meaningful work, the organization offers a supportive environment where you can thrive and make a real difference in the lives of at-risk youth. If you are passionate about helping others and possess the necessary skills, this opportunity is perfect for you.

Benefits

100% YSB-paid group health benefits

Pension plan from Day 1

Vibrant team environment

Freedom to innovate

Qualifications

• Two years of related clinical experience required.
• Must have strong written and verbal communication skills.

Responsibilities

• Provide direct clinical services and crisis intervention.
• Maintain client files and comply with legislative requirements.
• Develop and deliver life skills modules to clients.

Skills

Crisis Intervention

Case Planning

Communication Skills

Teamwork

Autonomy

Education

Diploma or Degree in Social Sciences

Job description

Location: Ottawa, Ontario

Reports to: Coordinator, Youth Justice Services

Employment Status: Full Time Permanent(5)

Bargaining Unit Status: Included

Annual Salary: $60,340.80-$72,446.40

Language Requirements: English is essential and French is an asset

Schedule: rotational schedule/average of 40 hours a week

Bona Fide Occupational Requirement (BFOR): NA

Reference Number: 25-059

Closing Date: May 30, 2025

Posting Stage: Internal/External

About Us:
Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

What You Will Do:

• Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
• Provide direct clinical services including crisis intervention and ongoing case planning involving client, family and relevant collaterals.
• Maintain current client files and complete required admission forms, plans of care (including goals/action), daily logs and summary reports.
• Comply with all mandating legislative requirements, Agency policies and procedures. Safeguard client confidentiality, rights and responsibilities.
• Develop and deliver Life skills modules to client groups.
• Advocate for clients and facilitate access to community resources and services.
• Represent the Agency in a professional manner. Maintain positive working relationships with the community, other service providers, and collaterals.
• Attend and participate in supervision.
• Participate in ongoing supervision of part-time/students.
• Follow safe work practices as established by the Youth Services Bureau and the program.

This opportunity may be right for you if you have:

• Diploma or degree in the social sciences.
• Two years related clinical experience.
• Proven written & verbal communication skills.
• Ability to work autonomously and as an effective team member.
• Must be able to work rotational shift work.
• Must be able to physically restrain clients when necessary.
• Oral and written fluency in English is essential.

Disclaimer:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

What We Offer:

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• A team where you get to be yourself every day and where you have the freedom to innovate.
• 100% YSB-paid group health benefits for eligible employees;
• Pension plan from Day 1.

Join us!
If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing.