Full-time/Part-time Sales Reception

Budds' BMW; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading luxury automotive dealership as a Sales Receptionist. In this client-facing role, you will be the first point of contact, ensuring exceptional customer experiences through appointments and communications. We seek a candidate with strong communication and customer service skills to thrive in our dynamic environment.

Benefits

Competitive hourly rate

Benefits after 6 months (Health and Dental)

Paid vacation time

Team-based support system

Qualifications

• Strong communication skills.
• Experience in customer service.
• Organizational and computer skills preferred.

Responsibilities

• Maintain dealership-client relationships via email and phone.
• Advise clients on vehicle needs and service recommendations.
• Confirm service appointments and manage advisor schedules.

Skills

Communication skills

Customer Service

Organization skills

Positive attitude

Job description

Sales Reception

Who we are

Welcome to the Budds’ family, home to the group of Budds’ family-owned automotive stores and services. Since 1973, Budds’ has been retailing luxury automobiles with one simple theme: Treat clients the way you would like to be treated. Today, our ongoing successes are a testament to these values. Our group's mission statement is “The family business that service built”.

What you’ll be doing

A Sales Receptionist is often the first point of contact in our sales department. Clients will reach out by phone, or you may be the first contact when clients arrive at our dealership. A warm, professional welcome is essential to ensuring a pleasant experience for our guests.

You will be responsible for:

1. Maintaining premium dealership-client relationships through emails and phone calls, reminding clients of upcoming services.
2. Advising clients on vehicle needs and recommendations for services.
3. Confirming Service Appointments: verifying servicing needs, noting issues for service advisors, updating any changes, and confirming time, date, and transportation needs with the client.
4. Managing Advisor appointments & Shop time to keep our in-person teams running smoothly.

What we need from you

• Availability for required shifts during our work week.

What skills & experience you’ll bring to us

• Strong communication skills with premium word choices.
• Customer Service experience.
• Organization skills.
• Positive attitude.
• Experience with computers and automotive knowledge is an asset but not required.

Benefits

• Competitive hourly rate.
• Benefits after 6 months (Health and Dental).
• Paid vacation time.
• Team-based support system.