Full-Time Keyholder Watch Station

Fossil Group, Inc.; Ottawa; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits supporting健康?ft

Paid time off and leave programs

Opportunities for growth, learning, &?

Employee product discounts

Job summary

Fossil Group in Ottawa, Ontario, Canada is looking for enthusiastic Third Key Holders to observe and coach store teams, delivering an exceptional customer experience and aligning with daily business needs.

You will lead with teamwork and Fossil’s values — authenticity, grit, and collaboration — to motivate talent, build brand loyalty, and drive sales in a fast-paced environment.

Qualifications

• 1-2 years of retail experience preferred.
• Passion for delivering exceptional customer experience.
• Professional and sophisticated demeanor.
• Team-focused leadership that motivates talent.

Responsibilities

• Observe and coach team to deliver an exceptional store experience.
• Align daily actions with store goals to achieve sales targets.
• Embrace teamwork and create a positive environment.
• Demonstrate Fossil values in customer interactions.

Skills

Retail experience

Customer service

Leadership

Brand loyalty

Communication skills

Collaboration

Adaptability

Education

Bachelor’s degree preferred

Job description

Who We Are

We’re building what’s next at Fossil Group—and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect with consumers. To get there, we’re building a global team with the energy, innovation, and ambition to accelerate our growth strategy.

For over 40 years, we’ve been known for our passion to bring innovative watches, jewelry, and leather goods to customers in more than 130 countries. Our culture is grounded in four values: Show Up Real, Win Together, Imagine What’s Next, and Hustle With Heart. If you want to be part of the team that shapes the future of the industry, we want to hear from you.

Make An Impact

Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts

35-40 hour per week

MUST HAVE OPEN AVAILABILITY

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail].