Full-Time Guest Experience Associate, Boutique Fitness

Sweat-and-Tonic; Toronto; On-site; CAD 21,000 - 30,000; Full time

Job summary

Sweat and Tonic is seeking a Front of House Team Member in Toronto. This full-time, hourly role focuses on delivering an exceptional guest experience, managing club operations, and assisting members with inquiries.

You will greet guests, keep spaces immaculate, handle administrative tasks, and support the Shift Manager with technical issues. The position requires strong communication, organization, and the ability to multitask in a fast-paced wellness environment.

Qualifications

• Passion for fitness and wellness.
• Strong guest service orientation and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests with a smile and assist as needed.
• Maintain cleanliness and presentation of spaces.
• Greet and assist members and guests at front of house.
• Manage guest accounts and conduct studio tours where appropriate.
• Coordinate with Shift Manager on operational issues.
• Answer calls and emails professionally and promptly.
• Support new team member training and guidance.

Skills

Guest service

Communication

Multitasking

Team player

Tech-savvy

Tools

POS systems

Job description

Sweat and Tonic is seeking a Front of House Team Member in Toronto. This full-time, hourly role focuses on delivering an exceptional guest experience, managing club operations, and assisting members with inquiries.

You will greet guests, keep spaces immaculate, handle administrative tasks, and support the Shift Manager with technical issues. The position requires strong communication, organization, and the ability to multitask in a fast-paced wellness environment.