Full Time Grocery Clerk - Hillside Location

Thrifty-Foods; Victoria; On-site; CAD 19,000 - 23,000; Full time

Job summary

Thrifty-Foods in Victoria, BC is looking for a friendly Grocery Clerk to provide exceptional customer service while keeping shelves stocked and the store inviting.

You’ll follow Food Safety Protocols and SOPs, assist customers with needs, prepare orders, and help train junior staff; physical work including lifting up to 20 lbs is required in a fast-paced environment.

Join a team focused on customer satisfaction and reliable store operations.

Qualifications

• Strong customer service skills and friendly demeanor.
• Clear communication with customers and team members.
• Ability to perform physically demanding tasks.

Responsibilities

• Adhere to Food Safety Protocols & SOPs and health and safety policies.
• Order, receive, and merchandise stock per inventory procedures.
• Provide superior customer service and promote featured products.
• Maintain back shop and retail floor to company standards.
• Prepare customer orders as required.
• Process department shrink as needed.
• Participate in training of junior staff.
• Other duties as required.

Skills

Customer service

Communication

Lifting up to 20 lbs

Job description

Ready to start fresh?

The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
• Order, receive, and merchandise stock in accordance with company inventory control procedures, as required
• Provide superior customer service to meet customer needs
• Increase store sales by actively promoting featured products
• Perform back shop and retail floor maintenance, keeping work area clean and presentable as per Company requirements
• Prep Customer orders, as required
• Process department shrink, as required
• Participate in the training of junior staff
• Other duties as required

What you bring to the table:

• Ability to work independently in a fast-paced environment
• Above average communication skills (oral and written)
• May be required to lift to 20lbs, stand for long periods of time, and complete physical work including but not limited to bending, lifting, and reaching