Full Time Furniture Sales Associate

Leonsdigital; Ottawa; On-site; CAD 38,000 - 50,000; Full time

Job summary

A leading furniture retailer in Ottawa is seeking a Full Time Furniture Sales Associate to enhance customer experience and drive sales. Ideal candidates are passionate about furniture, possess outstanding communication skills, and are committed to providing exceptional service. The role offers ongoing training, a dynamic work environment, and employee benefit options.

Benefits

Ongoing training and development

Generous employee discount program

Annual Profit Sharing

Individual and Family Benefits Plan Options

Qualifications

• Outstanding communication and interpersonal skills.
• Openness and approachability.
• Passion for furniture and customer service.
• Integrity and drive to succeed.
• Commitment to continuous learning.

Responsibilities

• Welcome customers warmly and build relationships.
• Assist customers in finding suitable furniture.
• Develop understanding of furniture selection.
• Guide customers through the purchasing process.
• Meet or exceed individual and team sales targets.

Skills

Outstanding communication and interpersonal skills

Integrity and drive to succeed

Positive attitude

Passion for customer service

Job description

Join to apply for the Full Time Furniture Sales Associate role at Leons

LEONS IS LOOKING FOR A FULL TIME FURNITURE SALES ASSOCIATE!

The ideal candidates have a passion for furniture and understand the importance of customer service and enhancing the overall customer experience. Being a sales associate at Leon’s Furniture means you are the catalyst of the business; selling quality merchandise and helping our valued customers turn their dream homes into reality. Our sales associates are regarded amongst the best in the industry because of their professionalism, integrity, product knowledge and commitment to providing our customers with the ultimate buying experience. As a member of our team, you will help customers with their purchases and answer any questions they may have, as well as provide support and assistance to your colleagues.

Responsibilities

• Welcome customers warmly and build relationships to understand their furniture needs.
• Assist customers in finding furniture pieces that suit their style, budget, and space requirements.
• Develop an in-depth understanding of the furniture selection, including materials, designs, dimensions, and care instructions.
• Explain the features and benefits of various products to help customers make informed decisions.
• Guide customers through the purchasing process, from selection to finalizing transactions.
• Handle questions, concerns, and objections with professionalism and patience.
• Assist customers in placing orders, arranging financing, and scheduling deliveries.
• Verify order accuracy and coordinate follow-ups to ensure customer satisfaction.
• Address customer concerns, product issues, or complaints promptly and effectively.
• Meet or exceed personal and team sales targets by employing effective selling techniques.
• Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
• Adhere to company policies, safety guidelines, and ethical sales practices.
• Educate customers about policies related to warranties, returns, and exchanges.
• Perform various other duties, as assigned.

Requirements

• Outstanding communication and interpersonal skills
• Openness and approachability
• Passion for furniture and customer service
• Integrity and drive to succeed
• Enthusiasm and passion for assisting customers and understanding their needs
• Commitment to continuous learning and self-development
• Most importantly, a POSITIVE ATTITUDE!

Why Leons?

• Ongoing training and development, including access to our internal training platform and leadership programs
• A fast-paced, dynamic, and fun environment with a great team
• Generous employee discount program
• Partner discount programs
• Annual Profit Sharing
• Individual and Family Benefits Plan Options

CHANGE YOUR LIFE IN ONE SIMPLE CLICK. APPLY NOW

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Furniture Retail

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