Full-time Floor Leader - Kitsilano

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Store-based bonus

Pay growth program

Employee discounts

Flexible hours

Health and dental benefits

Training and development events

Friends & Family discount

Job summary

Bailey Nelson is seeking a Floor Leader for our Kitsilano, Vancouver store. You will help maximize sales by delivering outstanding guest experiences and leveraging product knowledge while supporting a dedicated team to meet targets.

This role requires strong communication, organization, and a passion for eyewear. You’ll be part of a supportive leadership group, with access to training programs, flexible hours, and employee discounts as part of Bailey Nelson’s commitment to growth and work-life

Qualifications

• Minimum 2 years in retail with increasing responsibility.
• Strong communication and customer service mindset.
• Excellent organizational and time-management abilities in a retail setting.

Responsibilities

• Maximize store sales by delivering an exceptional guest experience with product knowledge.
• Lead and support a passionate team to achieve daily goals.
• Foster a positive, collaborative store environment and inspire others.

Skills

Retail Experience

Customer service

Communication skills

Organization

Team motivation

Job description

Bailey Nelson is currently in search of an incredible Floor Leader to join our amazing team at Kitsilano, Vancouver!

At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tight-knit bunch of down-to-earth individuals who look for ways to relentlessly improve on everything we do, every day.

We believe our team is the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

As a Bailey Nelson Floor Leader, you are an integral part of the leadership team who assists in maximizing store sales through delivering an amazing guest experience with exceptional product knowledge. You’ll support a passionate and committed team to deliver the best possible experience to your customers every day… and hit some exciting goals along the way.

What you will get from us:

• Store-based bonus: Work as a team to hit your monthly bonus plan
• Learn to Earn program: Allowing you to increase your pay within 18 months of hire based on your increasing optical knowledge
• Make a real impact: By meeting customers' specific eye care needs every day
• Access to both in-person & web-based learning platform: To further your optical skills
• Attend training and development events: to help better yourself and your role at Bailey Nelson
• Flexible working hours: To help create a positive Work-life balance that fits your needs
• Generous employee discounts on our world class frame selection: For you along with a Friends & Family discount program
  
• Extended health and dental benefits: For anyone working over 30 hours a week.

What we need from you:

• You bring your previous customer experience with at least 2 years in retail with increasing responsibility.
• You use your excellent communication skills to help your customers meet their needs.
• You have strong organisation and time management skills in a retail environment
• You recognize the individuality of others and authentically help people find their unique look.
• You are responsible for the energy you bring to the store and to our customers, owning your impact.
• You strive to improve yourself and others around you every day.
• You love a challenge and get satisfaction from creating solutions.
• You cultivate a strong bond with your team to motivate and inspire each other.
• If you have previous optical experience, great. If not, we’ve got you covered with our training programs.