Full-Time Deli Service Leader

Hannaford Supermarkets; Saint John; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Deli Service Leader to oversee deli operations and ensure top-notch customer service. In this dynamic role, you will supervise deli associates, maintain food safety standards, and build customer relations. Your leadership will foster a culture of excellence, ensuring the department's appearance and quality meet the highest standards. If you are passionate about food service and thrive in a team-oriented environment, this position offers a fantastic opportunity to make a significant impact in the deli department.

Qualifications

• Strong customer service skills with a focus on food safety.
• Ability to lead and train deli associates effectively.

Responsibilities

• Supervise deli associates and ensure quality service.
• Maintain cleanliness and safety standards in the deli department.

Skills

Customer Service

Food Safety

Team Leadership

Product Knowledge

Education

High School Diploma

Job description

Job Title: Deli Service Leader

Department: Deli

Primary Purpose:

Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.

Essential Job Functions:

1. Supervise performance of all duties and responsibilities of all deli associates as assigned by the deli department manager.
2. Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
3. Slice, cut, weigh, and package products according to customers' demands.
4. Perform assigned tasks such as replenishing merchandise, preparation of food products, and setting up displays.
5. Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
6. Provide outstanding friendly customer service. Communicate and assist customers on selection of product.
7. Maintain accurate, neat records of production, shrink, sales, and inventory.
8. Wash, rinse, and sanitize equipment as outlined by company policies.
9. Must be able to meet the physical requirements of the position, with or without accommodations.

Duties and Responsibilities:

1. Observe and follow all company policies and established standard practices.
2. Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
3. Assist in special projects and perform other functions as assigned by supervision.
4. Assist in training other associates when assigned.
5. Maintain solid communication in the department and throughout the organization.
6. Work within our company's management planning (MPP) guidelines to maintain productivity.
7. Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8. Treat all co-workers with fairness, dignity, and respect.
9. Develop product knowledge in all areas of deli department (deli meats, cheese, salads, sandwiches, etc.).
10. Have total understanding of department's standard practice manual and its intent.
11. Observe and maintain company sanitation and food safety standards.
12. Maintain the quality of department's appearance and presentation.
13. Perform all other duties as assigned.