Full Time Customer Care Associate VT

Leon's; Saanich; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer in Saanich is hiring a full-time Customer Care Associate. You will deliver exceptional customer service, maintain accounts, and support after-sales service. Ideal candidates are friendly, organized, and possess problem-solving skills. The starting rate is $18.10, with training and employee discounts available.

Benefits

Ongoing training and development

Dynamic work environment

Generous employee discount program

Qualifications

• Ability to communicate clearly, both written and oral.
• Fun, friendly, confident personalities.
• Strong problem-solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with our customers.
• Availability for some evenings and weekend shifts.

Responsibilities

• Respond to customer inquiries in a timely and professional manner.
• Maintain and update customer accounts.
• Complete daily reports and support after-sales service.
• Collaborate with team to ensure high standards of customer service.

Skills

Clear communication

Problem solving

Organizational skills

Team collaboration

Job description

Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Respond to customer inquiries in a timely and professional manner
• Maintain and update customer accounts
• Complete daily reports and support after-sales service
• Collaborate with team to ensure high standards of customer service

Requirements

• Ability to communicate clearly, both written and oral
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekend shifts required

Why Leon’s?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program

The starting rate for this position is $18.10; skill set and experience will be taken into consideration for total remuneration of role

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.