Full Time Customer Care Associate BC

Leons; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Canada is seeking a full-time Customer Care Associate to deliver excellent customer service. Responsibilities include maintaining customer accounts, responding to inquiries, and assisting with after sales services. The ideal candidate is friendly, confident, and possesses strong communication and organizational skills. The role comes with ongoing training, a fun work environment, and employee discounts.

Benefits

Ongoing training and development

Dynamic and fun environment

Generous employee discount program

Qualifications

• Ability to communicate clearly, both written and oral.
• Fun, friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with customers.

Responsibilities

• Deliver a world class customer service experience to customers.
• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after sales service.

Skills

Communication skills

Problem solving

Organizational skills

Interpersonal skills

Job description

Overview

Leon’s is currently hiring a full-time Customer Care Associate focused on delivering a world class customer service experience. Great customer support is a vital part of our business. As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Deliver a world class customer service experience to customers
• Complete daily reports
• Maintain customer accounts
• Respond promptly to customer inquiries
• Assist customers with after sales service

Qualifications

• Ability to communicate clearly, both written and oral
• Fun, friendly, confident personality
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with customers
• Some evenings and weekend shifts required

Benefits

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program

The starting rate for this position is $18.00; skill set and experience will be taken into consideration for total remuneration of the role.

One simple click could change your life. Apply now.