Full Time Customer Care Associate BC

Leon's; City of Langley; On-site; CAD 60,000 - 80,000; Full time

Job summary

Leon’s, Canada's premier home furnishings retailer, is seeking a proactive Customer Care Associate to provide exceptional service and support. This role involves handling customer inquiries, maintaining accounts, and ensuring a positive shopping experience. Join a dynamic team and enjoy ongoing training, a fun work environment, and employee discounts.

Benefits

Ongoing training and development

Generous employee discount program

Dynamic work environment

Qualifications

• Effective written and verbal communication skills are essential.
• Ability to interact professionally with customers as well as colleagues.
• Strong problem solving and analytical skills.

Responsibilities

• Delivering world class customer service and maintaining customer accounts.
• Completing daily reports and responding to inquiries promptly.
• Assisting customers with after-sales service.

Skills

Communication

Problem solving

Organizational skills

Customer service

Job description

Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIMECUSTOMERCARE ASSOCIATE

Leon’s is currently looking for a Customer CareAssociate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is avitalpart of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

REQUIREMENTS

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

WHY LEON’S?

• On-going training and development to ensure your success
• Afast-paced, dynamic, and fun environment with agreat team
• A generous employee discount program

The starting rate for this position is $18.00; skill set and experience will be taken into consideration for total remuneration of role

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.

Qualifications