Full Time Customer Care Associate

Leons; Winnipeg; On-site; CAD 38,000 - 45,000; Full time

Job summary

A leading furniture retailer in Winnipeg is looking for a full-time Customer Care Associate. The role involves delivering exceptional customer service, maintaining customer accounts, and assisting with inquiries. Ideal candidates will possess strong communication and problem-solving skills, and experience in a collaborative environment. The position also offers ongoing training, employee discounts, and profit sharing.

Benefits

On-going training and development

Generous employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and oral.
• Fun, friendly, confident personalities are essential.
• Strong problem solving and analytical skills are required.
• Exceptional organizational skills expected.
• Collaboration with colleagues is necessary.
• Professional interaction with customers is a must.

Responsibilities

• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.
• Deliver a world class customer service experience.

Skills

Communication skills

Problem solving

Organizational skills

Collaboration

Job description

Overview

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE. Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Complete daily reports
• Maintain customer accounts
• Respond promptly to customer inquiries
• Assist customers with after-sales service
• Deliver a world class customer service experience

Qualifications

• Ability to communicate clearly, both written and oral
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

Why Leon’s?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.