Full Time Customer Care Associate

Leons; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading home furnishings retailer in Toronto is seeking a full-time Customer Care Associate to deliver exceptional service. Responsibilities include maintaining customer accounts, responding to inquiries, and providing after-sales support. The ideal candidate possesses strong communication skills and a friendly demeanor. Join a dynamic team that values growth and offers a generous employee discount and profit-sharing program.

Benefits

On-going training and development

Generous employee discount program

Profit sharing

Dynamic and fun environment

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personality.
• Strong problem-solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with colleagues.
• Ability to interact professionally with customers.
• Some evening and weekend shifts required.

Responsibilities

• Deliver a world-class customer service experience.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.

Skills

Clear communication

Friendly personality

Problem solving

Organizational skills

Professional interaction

Job description

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Requirements

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required
  
  
  

WHY LEON’S?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing
  
  
  

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.