Full Time Customer Care Associate

Leon's Furniture; Northwestern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading home furnishings retailer in Northwestern Ontario is seeking a Full Time Customer Care Associate. The role requires clear communication and problem-solving skills to deliver exceptional customer service. Join a dynamic team that offers ongoing training and a supportive work environment. This position also includes benefits like employee discounts and profit sharing.

Benefits

Ongoing training and development

Generous employee discount

Profit sharing

Qualifications

• Must have clear communication skills.
• Friendly, confident personality required.
• Strong problem-solving and analytical skills needed.

Responsibilities

• Deliver exceptional customer service.
• Complete daily reports and maintain customer accounts.
• Assist with after-sales support.

Skills

Clear communication skills

Problem-solving skills

Organizational skills

Friendly personality

Ability to collaborate

Job description

Full Time Customer Care Associate

Job Locations: CA-ON-Thunder Bay

• Posted Date: 4 hours ago (7/7/2025 6:05 PM)
• ICIMS Job ID: 2025-33906
• # of Openings: 1
• Job Category: Retail Management

Overview

LEON'S, CANADA'S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, IS HIRING!

Many of our successful associates started in entry-level positions. With dedication and effort, they achieved remarkable success. Join us and start your journey towards a bright future. We provide the tools; you bring the can-do attitude. Apply today!

Position: Customer Care Associate

We are seeking a Customer Care Associate committed to delivering exceptional customer service. Responsibilities include completing daily reports, maintaining customer accounts, responding promptly to inquiries, and assisting with after-sales support. Our team fosters a supportive environment that upholds high standards of customer service excellence.

Requirements

• Clear communication skills, both written and verbal
• Friendly, confident personality
• Strong problem-solving and analytical skills
• Excellent organizational skills
• Ability to collaborate effectively with colleagues
• Professional interaction with customers
• Availability for some evenings and weekends

Why Join Leon’s?

• Ongoing training and development
• A dynamic, fun, and fast-paced environment with a great team
• Generous employee discount
• Profit sharing

APPLY NOW AND START YOUR CAREER WITH US!