Full Time Customer Care Associate

Leon's Furniture; Greater Sudbury; On-site; CAD 34,000 - 45,000; Full time

Job summary

A prominent home furnishings retailer in Sudbury is seeking a Customer Care Associate to provide exceptional customer service. Responsibilities include maintaining customer accounts, completing daily reports, and responding to inquiries. The ideal candidate is friendly, organized, and a strong communicator. Benefits include ongoing training, a fun work environment, and a generous employee discount.

Benefits

Ongoing training and development

Dynamic team environment

Generous employee discount

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Friendly, confident personality.
• Strong problem-solving and analytical skills.
• Excellent organizational skills.
• Ability to work collaboratively with colleagues.
• Professional interaction with customers.
• Availability for some evening and weekend shifts.

Responsibilities

• Complete daily reports and maintain customer accounts.
• Respond promptly to inquiries and assist with after-sales service.

Skills

Clear communication

Friendly personality

Problem-solving skills

Organizational skills

Collaborative teamwork

Professional interaction

Job description

Full Time Customer Care Associate

Job Locations: CA-ON-Sudbury

Requisition Post Information:

• Posted Date: 7/28/2025 3:23 PM
• ICIMS Job ID: 2025-34153
• # of Openings: 1
• Job Category: Customer Service / Support

Overview

Looking for an exciting career opportunity?

Join Canada’s most successful home furnishings retailer, Leon’s, and unlock unlimited potential!

Many of our successful associates started in entry-level positions and, through hard work and determination, achieved remarkable success. Let our story be yours. Leon’s offers a bright and exciting future for all employees. Bring your can-do attitude—we’ll provide the tools for success. Join us today!

Position: Customer Care Associate

We are seeking a Customer Care Associate dedicated to providing a world-class customer service experience. Your responsibilities will include completing daily reports, maintaining customer accounts, responding promptly to inquiries, and assisting with after-sales service. Our collaborative environment fosters positivity and maintains the high standards of service that have made Leon’s a leader in the industry for over a century.

Requirements

• Ability to communicate clearly, both written and orally
• Friendly, confident personality
• Strong problem-solving and analytical skills
• Excellent organizational skills
• Ability to work collaboratively with colleagues
• Professional interaction with customers
• Availability for some evening and weekend shifts

Why Join Leon’s?

• Ongoing training and development
• Fast-paced, dynamic, and fun environment with a great team
• Generous employee discount program
• Profit sharing

Apply now—your new career could be just one click away!