Full-time Crisis Worker, Safe Bed (French Language Services)

Amhs Kfla; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Crisis Worker for their Safe Bed program. This role involves providing crucial crisis intervention and support to individuals facing mental health and addiction challenges. The ideal candidate will possess advanced proficiency in French and have a strong background in mental health services. You'll work within a dynamic team, ensuring effective communication and collaboration with community partners. If you're passionate about making a difference in people's lives and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• 3 years experience in mental health/addictions services.
• Advanced Oral French Language proficiency required.

Responsibilities

• Provide crisis intervention and stabilization to individuals in crisis.
• Collaborate with community partners for effective assessment.

Skills

Crisis Intervention

Mental Health Knowledge

Communication Skills

Problem-Solving

Crisis Prevention

Education

University Degree in Health Care Discipline

Applied Suicide Intervention Skills Training

Crisis Prevention Intervention Training

Tools

MS Office

Job description

Position:	Crisis Worker, Safe Bed (French Language Services)	Competition Number:	2025-065
Hours of Work:	37.50 hours per week Days, Evenings, Nights, Weekends	Reports to:	Program Manager, Crisis Services
Vacancies:	One (1)	Hourly Rate:	Pay Band 6 $ 32.53 – $ 37.80
Job Status:	Permanent Full-time	Union/Non-Union:	OPSEU/SEFPO Local 489
Location:	Kingston

2025-065 FT Crisis Worker, Safe Bed – External

Job Summary:

The Crisis Worker functions as a member of the inter-professional crisis services team working in the 24/7 safe bed program, answering the crisis lines as well as providing mobile response to individuals in crisis in the community. The Crisis Worker provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health and/or addiction crisis. The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible. The Crisis Worker works closely with community partners such as the police to provide effective assessment and support to those in crisis. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

This position is FLS Designated

As such, the Crisis Worker for French Language Services is responsible for providing services to clients in English and French and works collaboratively within the team on supporting French-speaking clients outside of their assigned case load. The incumbent may also be asked to support French-speaking clients of other programs of the agency as required. Travel may be required to all KFL&A sites.

Note: If the competition is unsuccessful for a French Language Services individual, applicants without proficiency in French language will be considered at that time. As such, all applicants are invited to apply.

Minimum Qualifications:

• Oral French Language proficiency at the Advanced level, in accordance with the provincial standard. Documentation of proficiency and/or additional third-party testing/assessment is required.
• Three years relevant experience providing services to individuals who live with a serious mental illness and/or addictions issue, preferably in a community setting.
• University Degree in a health care discipline.
• Applied Suicide Intervention Skills Training an asset.
• Crisis Prevention Intervention Training an asset.
• Certification in First Aid and CPR an asset.

Knowledge, Skills and Abilities:

• Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness and/or addiction issue, within a client-centred approach.
• Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
• Knowledge of and ability to apply recovery principles and harm reduction principles.
• Knowledge of and the ability to incorporate best practices in crisis intervention techniques.
• Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
• Demonstrated advanced clinical reasoning and decision-making skills.
• Ability to effectively utilize community resources and supports to meet the needs of clients.
• Ability to work under pressure within a changing environment.
• Knowledge of the Mental Health Act and other relevant legislation.
• Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
• Well-developed problem-solving, prioritization and conflict resolution skills.
• Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
• Basic proficiency in computer skills; MS Office preferred.
• Ability to work flexible hours, including evening, night, weekend, on-call and holiday work.
• Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
• Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

Please submit a resume and cover letter as one document only quoting Competition Number 2025-065 to: [e-mail]

AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.