Full Time Concierge (Thursday - Monday)

Raise; Alberta; On-site; CAD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead its prestigious golf club. This role involves managing a diverse team, ensuring exceptional member experiences, and driving financial sustainability. The ideal candidate will possess strong business acumen, proven leadership skills, and a passion for hospitality. Join a community that values family, excellence, and a welcoming atmosphere while contributing to the strategic vision of one of Canada’s premier golf facilities. This is an exciting opportunity to make a significant impact in a vibrant and engaging environment.

Benefits

Bonus

Benefits

Qualifications

• 3+ years of senior leadership experience in hospitality required.
• Experience in club governance structure is a strong asset.

Responsibilities

• Ensure outstanding member experiences aligned with the strategic plan.
• Develop and implement engaging workplace culture and training programs.
• Oversee financial plans, budgets, and risk management.

Skills

Business Acumen

Finance Expertise

HR Management

Risk Management

Communication Skills

Interpersonal Skills

Problem-Solving

Decision-Making

Education

Post-secondary degree in business

Degree in hospitality or related field

Job description

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General Manager : Windermere Golf & Country Club

Edmonton

CAD 125,000 - 150,000

Be among the first applicants.

2 days ago

About the Club

Founded in 1957, the Club showcases an exceptional par 71 layout. It is a walkable course with mature trees lining rolling fairways that connect with the spectacular North Saskatchewan River. The club originally designed by Robbie Robertson now has one of Canada’s best, Doug Carrick as its consulting architect. The Club is consistently ranked as one of Canada’s best facilities and is more than just golf. It is a community of members who enjoy family time and the amenities the Club has to offer.

Job Summary

The Windermere Golf & Country Club located in Edmonton Alberta is searching for its next General Manager. They require a dynamic visible individual to lead and manage a diverse team, provide financial sustainability, maintain a high level of professionalism and deliver service excellence. The successful candidate will drive the implementation of the strategic plan, ensuring alignment with the club’s vision of a family feel club.

Key Responsibilities

Membership Experiences

1. Ensure an outstanding member experience and aligned vision of the strategic plan.
2. Manage all club activities to maintain the highest standards and enhance member satisfaction.
3. Maintain and grow a busy Member Event Calendar meeting the different needs of the diverse membership.
4. Develop a member orientation program to welcome new members to the Windermere family.

Human Resource Management

1. Develop and implement industry-leading operating policies, on-boarding, processes and programs to create an engaging workplace culture.
2. Oversee training and development programs for the team which is member service focused.

Finances

1. Stay updated on technological advancements for club management.
2. Identify and mitigate potential risks to the club.
3. Develop contingency plans for emergencies and crisis management.
4. Ensure timely presentation of annual operational and capital budgets.
5. Pro-actively respond to the financial position and offer creative opportunities for financial success.

Board Governance & Strategy

1. Work effectively with the Board to:
2. Monitor and execute financial plans, including budgets and reporting.
3. Execute the long-range Strategic Plan and annual tactical plans.
4. Enhance member retention and attract new members.

Reporting Structure : Reports to the Board of Directors through the Club President.

Qualifications

1. Post-secondary degree in business, hospitality, or related field preferred.
2. Minimum 3 years of senior leadership experience in hospitality.
3. Experience reporting to a board within a club governance structure would be a strong asset.

Skills Required :

1. Strong business acumen with finance, IT, HR, and risk management expertise.
2. Excellent communication and interpersonal skills.
3. Proven track record in revenue growth and cost management.
4. Strong problem-solving and decision-making abilities.

Compensation

Base salary range of $150,000-175,000 annually, subject to experience. Benefits / Perks include bonus, benefits / perks (to be discussed).

To Apply :

The Windermere Golf & Country Club has retained Fresh Golf Solutions to assist in the search for a new General Manager. All communication must be made through Fresh Golf and not the Club directly.

A dedicated webpage has been created including a process to apply directly online at www.freshgolf.ca / wgcc. If you have any further questions, please reach out directly to lead recruiter Scott Kolb of Fresh Golf Solutions.

Applications close on February 28, 2025. The search for the new GM will start immediately.